Housekeeping Associate

Centre Point Hospitality; Nagpur District; On-site; INR 167,000 - 234,000; Full time

Job summary

Hotel Centre Point in Nagpur, Maharashtra, seeks a dedicated Housekeeping Associate for on-site, full-time work. You will clean guest rooms, corridors and public areas to 5-star standards, replenish amenities, and handle laundry tasks while coordinating with front office and other departments to ensure guest satisfaction.

You will interact professionally with guests, respond to housekeeping requests, and assist with training new team members and event setups in banquet areas.

Qualifications

• Candidates should possess strong Laundry skills, including handling, sorting, cleaning, and care of linens and guest garments.
• Candidates should possess effective Communication skills for interacting with guests and coordinating with team members and supervisors.
• Candidates should possess excellent Customer Service skills to handle guest requests courteously and maintain a positive guest experience.
• Candidates should possess solid Organization Skills to manage daily cleaning schedules, prioritize tasks, and maintain housekeeping records.
• Candidates should possess the ability to support Training activities for new housekeeping staff, sharing best practices and hotel standards.
• Attention to detail and commitment to cleanliness and hygiene in a 5-star hotel environment.
• Ability to perform physically demanding tasks such as standing, lifting, pushing carts, and moving equipment safely.
• Prior experience in housekeeping or hospitality is preferred but not mandatory; on-the-job training may be provided.
• Basic understanding of safety procedures, chemical handling, and use of housekeeping equipment.
• Flexibility to work shifts, weekends, and holidays as required by hotel operations.

Responsibilities

• Cleaning and maintaining guest rooms, corridors, and public areas to 5-star standards.
• Making beds, replenishing amenities, and handling linen and laundry tasks.
• Reporting maintenance issues and following safety, hygiene, and sanitation procedures.
• Interacting professionally with guests and responding to housekeeping requests.
• Coordinating with the front office and other departments to ensure guest satisfaction.
• Assisting with training new team members and supporting special event setups in banquet and common areas.

Skills

Laundry skills

Communication skills

Customer service

Organization skills

Training support

Attention to detail

Physical stamina

Safety procedures

Flexibility

Job description

Company Description Hotel Centre Point, established in November 1988, is a distinguished 5-star property located in Nagpur, Maharashtra. The hotel offers 136 luxurious rooms, 14 banquet halls, and multiple dining options, including a fine-dining restaurant, a 24-hour coffee shop, and a bespoke buffet area. Renowned for exemplary service, it also provides round-the-clock room service, catering to a wide range of guest needs. The group is expanding with upcoming ventures in Navi Mumbai, Amravati and Goa, ensuring further opportunities for growth and innovation in hospitality.

Role Description This is a full-time, on-site Housekeeping Associate role based at Hotel Centre Point in Nagpur. The Housekeeping Associate is responsible for cleaning and maintaining guest rooms, corridors, and public areas to 5-star standards, including making beds, replenishing amenities, and handling linen. The role includes managing laundry tasks, reporting maintenance issues, and following safety, hygiene, and sanitation procedures. The Housekeeping Associate interacts professionally with guests, responds to housekeeping requests, and coordinates with the front office and other departments to ensure a high level of guest satisfaction. The role may also involve assisting with training new team members and supporting special event setups in banquet and common areas.

Qualifications

• Candidates should possess strong Laundry skills, including handling, sorting, cleaning, and care of linens and guest garments.
• Candidates should possess effective Communication skills for interacting with guests and coordinating with team members and supervisors.
• Candidates should possess excellent Customer Service skills to handle guest requests courteously and maintain a positive guest experience.
• Candidates should possess solid Organization Skills to manage daily cleaning schedules, prioritize tasks, and maintain housekeeping records.
• Candidates should possess the ability to support Training activities for new housekeeping staff, sharing best practices and hotel standards.
• Attention to detail and commitment to cleanliness and hygiene in a 5-star hotel environment.
• Ability to perform physically demanding tasks such as standing, lifting, pushing carts, and moving equipment safely.
• Prior experience in housekeeping or hospitality is preferred but not mandatory; on-the-job training may be provided.
• Basic understanding of safety procedures, chemical handling, and use of housekeeping equipment.
• Flexibility to work shifts, weekends, and holidays as required by hotel operations.