Hostel Warden (Male & Female)

Great Lakes Institute of Management; Chennai District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Great Lakes Institute of Management in Chennai seeks a seasoned Campus Administration lead to supervise hostel facilities, manage vendors, and support student welfare. The role requires 10-15 years in administration and fluency in English and Tamil, with Hindi a plus.

Immediate joiners are preferred and you will coordinate with campus heads on safety, budgets, and student services. You will oversee hostels, food services, and related student facilities, ensuring discipline and timely responses

Qualifications

• Experience of 10-15 years in campus or facilities administration.
• Fluency in written and spoken English and Tamil is mandatory.
• Immediate joiner preferred.

Responsibilities

• Supervise upkeep of hostels by facilities staff.
• Monitor vendor quality of work and service levels.
• Follow up on student admin tickets in hostels.
• Manage student outpass and welfare activities.
• Plan and monitor hostel maintenance and welfare budgets.
• Oversee hostel blocks, food services and student facilities.
• Address student needs and maintain hostel discipline.
• Mediate disputes and ensure conduct and order.
• Serve as the main contact for student welfare and documentation.
• Lead non-academic student activities and process documentation.
• Be available on call for emergency student support.
• Maintain records on student behavior and facilities.
• Plan upgrades for hostel infrastructure and services.

Skills

Facilities management

Vendor management

Student welfare

Emergency response

Tools

Budgeting

Job description

Reporting to - Head of Campus Administration

Experience - Min 10 - 15 yrs

Language Proficiency - Fluency in written and spoken ENGLISH & TAMIL is Mandatory (both writing & Speaking). Fluency in spoken HINDI is added advantage.

Preference will be given to candidates who can join immediately.

Scope of work

• Supervise upkeep of Boys and Girls Hostels by Facility Management Staff
• Maintain strict supervision on Facilities Management vendor's quality of work
• Follow up on tickets raised by students for admin requirements in Hostels
• Student Outpass management
• Plan & monitor budget of Hostel MaintenanceAccommodation & Student Welfare
• Supervise hostel accommodation blocks, food services, and other student facilities.
• Take care of student needs and maintain discipline in the hostels.
• Mediate student disputes and ensure good conduct and order
• Act as the primary point of contact for student welfare and address concerns empathetically
• Lead non-academic student activities and assist with student documentation processes
• Be available "on call" at all times for emergency student support
• Establish and maintain appropriate rapport and social contact with students
• Provide relevant information about students when required
• Assist with the onboarding and documentation of new students
• Participate in fire drills, health & safety awareness, and emergency preparedness initiatives
• Coordinate with the Head of Administration and Head of Academics regarding serious student issues
• Offer appropriate first-aid support and respond to emergencies, including after office hours
• Maintain accurate records and reports related to student behavior, trends, and facilities
• Plan for the upgradation and maintenance of hostel infrastructure and services