Hospitality Manager

IndiGrid; Dadri; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

IndiGrid seeks a seasoned professional to lead Hospitality, Workplace Experience and Office Administration across Noida and Mumbai. You will oversee facilities, vendor relationships and events, ensuring safety, cost efficiency and an engaging employee environment.

With 10-12 years of experience, you will train teams, manage budgets and drive process improvements while coordinating travel between locations. This role requires strong leadership and hands-on administration expertise.

Qualifications

• 10-12 years of experience in hospitality and office administration.
• Preferred hospitality graduate with core office administration experience.

Responsibilities

• Hospitality & Workplace Experience: Maintain high standards for employees and visitors; drive initiatives to improve comfort, engagement and productivity; train staff in hospitality-centered approach.
• Office Administration & Facility Management: Manage admin and facilities across Noida and Mumbai; ensure smooth operation of infrastructure, utilities, workstations and meeting rooms; supervise maintenance and safety; plan space for new hires and expansion.
• Events & Corporate Engagement: Plan and coordinate internal events, leadership meetings and conferences; manage logistics for meetings and offsites; ensure events run on budget and on time; drive employee clubs and engage vendors.
• Governance, Budgeting & Process Excellence: Manage administration budgets; strengthen SOPs and governance; oversee audits; maintain records; drive digitization and MIS dashboards.

Skills

Hospitality experience

Office administration

Vendor management

Event coordination

Budgeting & governance

Education

Hospitality graduate

Tools

MS Office

Job description

Base- Noida. Monthly travel to Mumbai ~30%

Experience- 10-12 years

Education- Preferably hospitality graduate with core office administration experience

Key responsibilities:

1.Hospitality & Workplace Experience (Individual responsibility)

• Ensure high standards of hospitality services for employees, visitors, and senior leadership.
• Drive workplace experience initiatives that enhance employee comfort, engagement, and productivity.
• Maintain service standards aligned with our vision for Hospitality function.
• Training support staff in transitioning from administrative to hospitality centred approach.

2.Office Administration & Facility Management Including Guest House ( Leading & supervising Admin Associates)

• Manage end-to-end administration and facility operations across Noida and Mumbai offices.
• Ensure smooth functioning of office infrastructure, utilities, workstations, meeting rooms and common areas.
• Oversee preventive and breakdown maintenance of office facilities, equipment and assets.
• Ensure workplace safety, security, housekeeping and statutory requirements are always maintained.
• Manage office space planning, seating allocation and workplace readiness for new hires and business expansion.

3.Events & Corporate Engagement Support ( Takes lead in these & collaborate with other team members)

• Plan and coordinate internal events, leadership meetings, townhalls, annual conferences, employee engagement activities and celebrations.
• Support logistics for external/internal meetings, offsites and business events including venue management, travel, accommodation, catering and event vendors.
• Ensure seamless execution of events within approved budgets and timelines.
• Driving employee clubs
• Manage relationships with facility management agencies, housekeeping vendors, security agencies, travel partners and other service providers.
• Lead vendor selection, onboarding, contract management, performance reviews and renewals.
• Monitor service levels through defined KPIs and ensure timely issue resolution.
• Drive cost optimization initiatives while maintaining service quality and employee experience.
• Ensure timely processing of vendor invoices, budget adherence and documentation compliance.
• Manage company-owned and leased vehicles across locations.
• Oversee deployment, scheduling and utilization of company drivers.
• Ensure compliance related to vehicle registration, insurance, permits, maintenance, and statutory requirements.
• Monitor fuel consumption, repair costs and fleet utilization to improve operational efficiency.
• Ensure safe transportation practices and adherence to company policies.

6.Governance, Budgeting & Process Excellence ( Individual responsibility)

• Manage administration budgets and monitor expenses against approved plans.
• Establish and strengthen SOPs, service standards, controls, and governance mechanisms.
• Managing audits- Internal & External
• Maintain records related to office assets, contracts, facilities, and vendor agreements.
• Drive digitization, automation, and process improvements across administration functions.
• Prepare MIS, dashboards and management reports on facilities, fleet utilization, vendor performance, costs and service quality.