Hospital Accommodation Manager

Sukh Sagar Medical College And Hospital (SSMCH); Jabalpur; On-site; INR 279,000 - 502,000; Full time

Job summary

Sukh Sagar Medical College And Hospital (SSMCH) invites applications for the Hospital Accommodation Manager role. You will oversee housekeeping staff, manage guest rooms, hostels and staff quarters, and ensure cleaning and hygiene standards are met daily.

Responsibilities include coordinating with Reception on occupancy, handling special requests, maintaining room status records, and participating in departmental meetings to improve service quality and guest satisfaction.

Responsibilities

• Organize and supervise housekeeping staff for guest rooms, faculty quarters, hostels and public areas.
• Report maintenance faults and ensure action is taken.
• Record and secure lost property in the designated area.
• Ensure guest dry cleaning is handled to required standards.
• Coordinate with Reception on room occupancy and VIP needs.
• Ensure special requirements (extra beds, cots) are provided as needed.
• Check rooms after service to confirm agreed standards.
• Record all room status updates.
• Review complaints with the Duty Manager.
• Report accidents via Incident reporting.
• Attend HOD meetings for Front Office and Housekeeping.
• Report suspicious behavior, damage, or missing equipment to Senior Manager.
• Maintain staff morale and a positive working atmosphere.
• Store and receive cleaning materials per regulations.
• Coordinate with Food & Beverage on hygiene standards.
• Know and act on Fire Procedures in line with regulations.
• Liaise with Reception regarding Room moves, VIPs and special needs.

Job description

Job description

Job Role: Hospital Accommodation Manager

Job Description

• To organize and supervise staff in the cleaning of Guest rooms, Faculty Quarters, Students Hostels, corridors, stairs, public areas, toilets, staff changing rooms, linen room and storage rooms.
• Report any maintenance faults and ensure that they are actioned.
• Record any lost property in the relevant lost property book. Lock the property away in designated safe area.
• To ensure that guest dry cleaning is dealt with according to standards.
• Liaise with Reception on room occupation for that night.
• Ensure that any special requirements, e.g. Extra beds, cots, etc. are adhered to.
• Check every room when completed ensuring that it has been serviced to agreed standards.
• Record all rooms status.
• Review the report on any complaints with the Duty Manager.
• Report all accidents in Incident reporting
• To attend the HODs daily meeting , as well as any other meeting(s) relevant to the Front office and Housekeeping department.
• Report any suspicious behavior, damage, missing equipment and keys to Senior Manager.
• Have a personal caring attitude towards guests and staff at all times.
• Store and receive all cleaning materials and goods relevant to the Housekeeping Department according to the regulations laid down.
• To maintain staff moral and create a good working atmosphere.
• Ensure good working relationships with other departments and Management.
• To have full knowledge of, and be able to act upon the Fire Procedures in accordance with the Fire Precautions Act.
• Liaise with Reception regarding Room moves, VIP guests, Special Needs and act on any information given.
• Issue keys, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of shift and collect and check them at end of shift.
• Check all work given to the Room Assistants, Linen Porters, and Maintenance .
• Excellent Knowledge on of how to inspect properties.
• Maintain a par stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
• Knowledge of local and company hygiene, health and safety regulations
• Developing and utilizing check lists for regular preventative maintenance.
• Developing and utilizing check lists for regular cleaning and upkeep.
• Conduct meetings and training sessions as and when required.
• Minimize wastage of materials and energy through careful monitoring of staff.
• Responsible for co ordination with Food & Beverage Officer adherence to the Food Safety and Safe Hygiene Standards.

Note

Joining:- on immediate basis.

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