Senior Holiday Consultant

SkyBook Global™ - Experts in Travel and Tourism Outsourcing; Kozhikode; On-site; USD 340 - 795; Full time

Job summary

An established industry player in travel and tourism is seeking a dynamic Holidays Manager to lead a dedicated team in Kozhikode. This role is pivotal in crafting unforgettable holiday experiences for clients in the GCC market, ensuring every detail is meticulously planned and executed. The ideal candidate will possess strong leadership qualities and a customer-first mindset, along with a proven track record in international holiday management. Join a forward-thinking company that values innovation and excellence in the travel sector, and help shape memorable journeys for travelers around the world.

Qualifications

• 3+ years of experience in international holiday planning and management.
• Strong leadership and team management skills are essential.

Responsibilities

• Lead and manage a team of Holiday Consultants to deliver exceptional travel experiences.
• Design holiday packages for both Group Inclusive Tours and Fully Independent Travelers.

Skills

International holiday planning

Leadership

Organizational skills

Communication skills

Problem-solving abilities

Attention to detail

Customer service

Education

Bachelor's degree in Hospitality Management

Tools

Amadeus

GDS Knowledge

Job description

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SkyBook Global is a Consulting & Outsourcing Company for Travel and Tourism operating from India and serving clients across 12 countries & counting, offering a complete range of professional outsourcing services in Travel Operations, Accounting, Auditing, Digital Marketing, Web Development and management consultancy services. Skybook is a sister concern of travel technology provider Nucore Software Solutions (TRAACS Backoffice Software provider).

Role Description

SkyBook is seeking a full-time, on-site Holidays Manager based in Kozhikode at UL Cyber park. This role involves leading and managing a team of expert Holiday Consultants specializing in planning, organizing, and delivering exceptional international holiday experiences for passengers in the GCC market.

Key responsibilities include:

• Supervising and mentoring the team of Holiday Consultants.
• Designing and creating holiday packages for both Group Inclusive Tours (GIT) and Fully Independent Travelers (FIT).
• Overseeing product marketing, sales, and operations to drive business growth.
• Handling retail and corporate ticketing, hotel bookings, and travel insurance issuance.
• Ensuring a seamless and memorable holiday experience for guests.

This role requires a strong focus on leadership, organizational skills, and a customer-first approach to deliver outstanding travel solutions.

Qualifications

• Must have experience in International holiday planning and management.
• GDS Knowledge is preferred.
• Prior GCC experience in a similar role is an added advantage.
• Should have Leadership Quality & Managing a team experience.
• Strong organizational and communication skills.
• Knowledge of local attractions and activities for worldwide packages.
• Ability to work effectively in a team.
• Attention to detail and problem-solving abilities.
• Proficiency in multiple languages is a plus.
• Bachelor's degree in Hospitality Management or related field will be an advantage.

INDUSTRY

Outsourcing and Offshoring Consulting for Travel and Tourism.

Job Types: Full-time, Permanent

Experience:

• Travel planning: 3 years (Required).
• Amadeus: 2 years (Required).
• GCC: 1 year (Required).

Location:

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting, Information Technology, and Sales

Industries: Outsourcing and Offshoring Consulting