Holiday Consultant

Teletext India Private Limited; Andhra Pradesh; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Attractive fixed salary + high IncentV

Job summary

Teletext India Private Limited invites motivated professionals to join its inbound international sales team handling UK market holiday packages. You will understand customer needs, present best travel deals, and convert inquiries into confirmed bookings.

Role focuses on phone-based selling with occasional digital touchpoints, aiming to exceed KPIs like conversion and revenue while delivering excellent service.

Qualifications

• 1+ year experience in International Voice Sales (UK/US).
• Strong in Inbound Sales, Upselling, Objection Handling & Closing.
• Excellent English communication skills.
• Target-driven and revenue-focused mindset.
• Comfortable with rotational shifts and week-offs.

Responsibilities

• Listen attentively to customers, build relationships, and maximize service and sales opportunities.
• Primarily handle inbound calls; occasional communication via digital channels.
• Provide excellent customer service to new and existing clients.
• Achieve KPIs such as handling time, conversion, revenue, and service.
• Use the booking engine and tools to create tailor-made trips.
• Commit to continuous learning and process improvements.

Skills

Inbound sales

Upselling

Objection handling

Closing

English communication

UK/US market experience

Rotational shifts

Job description

Company Description

Teletext India Private Limited supports Teletext Holidays, the 3rd largest travel service provider in the UK, which has been sending travelers on global vacations for over 30 years. The company offers great value holidays with a wide choice of hotels, airlines, transfers, and deals, all ATOL-protected to ensure customer confidence and safety. In India, Teletext’s talent force of over 700 professionals in Hyderabad contributes to technology development, sales, digital marketing, and people development. With a strong focus on customer experience and innovative technologies, the company continues to grow and offers exciting career opportunities. Teletext India invites motivated individuals to join and be part of its ongoing success story in the travel industry.

Role Summary:

Handle Inbound International Calls (UK Market) from customers looking for holiday packages. Understand their requirements, offer the best travel deals, and convert inquiries into confirmed bookings.

Key Responsibilities:

• You will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximising service & sales opportunities. We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember.
• This will primarily be over the phone, but also very occasionally via digital channels.
• Providing excellent customer service to all clients whether new or existing
• Achieving pre-set KPI’s including, but not limited to, handling time, conversion, revenue, and service.
• Using the booking engine and all tools provided to create perfect tailor-made trips
• Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit.
• Be solutions focussed, always finding ways to do things better for our customers, our business, and our colleagues.

Eligibility:

• 1+ year experience in International Voice Sales (UK/US)
• Strong in Inbound Sales, Upselling, Objection Handling & Closing
• Excellent English communication skills
• Target-driven & revenue-focused mindset
• Comfortable with rotational shifts & week-offs

Why Join Us?

• Attractive fixed salary + High Incentives
• Direct B2C travel sales exposure
• Career growth in International Travel Domain