Agent – Telesales

Lastminute Group; India; On-site; INR 350,000 - 500,000; Full time

Job summary

lastminute.com in Bengaluru, India, is hiring an Agent – Telesales to join our Customer Support team within the India Operations department. You will handle inbound and outbound calls from English-speaking customers and sell holiday packages.

Working model is WFO 6 days a week, with a permanent, full-time contract in India (48 hours per week). The role requires very good communication, fluent English, keen attention to detail, ability to work under pressure, and a target-driven, proactive team

Qualifications

• Strong communication skills.
• Fluent English, written and spoken.
• Meticulous with excellent attention to detail.
• Able to work under pressure.
• Work with commercial targets.
• Proactive team player.

Responsibilities

• Attend inbound and outbound calls with English-speaking customers.
• Sell holiday packages to customers.

Skills

Communication

English fluency

Attention to detail

Working under pressure

Target orientation

Team player

Job description

https://corporate.lastminute.com/careers/job/?id=744000143241169&jobName=Agent%20-%20Telesales

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description

We are looking for anAgent – Telesales to join our team of around 1,700 people worldwide to help us
power up the traveller’s journey for millions of holidaymakers. If you are Skilled into Sales, keep on
reading, as you might be the perfect fit for this job.

The job in brief:
Job Title – Agent – Telesales
Working model – WFO 6days/week
Team – you will join the Customer Support team within the India Operations department.
Level – Professional
Location – Bengaluru, India
Contract – Permanent – full-time (India 48 h/week)

What your impact will be

• Attend customers both inbound and outbound with English-speaking customers
• Sell holiday packages

Qualifications

Your expertise

• Very good communication skills
• Fluent English, very good English written and spoken
• Thorough and meticulous with extreme attention to detail
• Work under pressure
• Work with commercial targets
• Proactive team player

Additional Information

Perks of working with us:

How we work together:

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

How we learn together:

• Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Wish you were here? We do, too!

Selection process steps*:

• HR Screening (10-30 minutes)
• 1st interview (Manager): soft skills + technical knowledge
• HR Final Round
• Offer Extended (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation,
religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity
space, which is welcoming and celebrates the uniqueness of everyone who works here. We value
different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to
make sure our people reflect the communities across the world we help travel.

Eligibility by criteria:

By submitting your information and application, you confirm that you are legally authorised to work in
the country of employment and that you do not require visa sponsorship to obtain employment visa
status.