Hiring Freshers TECH Support/ SEMI VOICE/ US SHIFT/4.2LPA/UG/GRAD/ BPO

Rivera Manpower Services; Bengaluru; Presencial; INR 378.000 - 462.000; Jornada completa

Descripción de la vacante

Rivera Manpower Services in Bangalore is hiring freshers for an international technical support semi-voice role. Candidates must be graduates or undergraduates, with strong technical knowledge and excellent communication. The position requires US shift timing and face-to-face interviews.

Location is Bangalore, with immediate joining and mandatory educational documents. Candidates should have good typing speed, reliability, and the ability to work with internal teams to resolve issues.

Formación

• Freshers with any graduation background are eligible.
• Strong communication skills and typing speed required.
• Good knowledge of technical tools and troubleshooting skills.

Responsabilidades

• Troubleshoot software, hardware, and Microsoft-related issues.
• Resolve customer queries within defined SLAs.
• Maintain customer satisfaction and quality standards.
• Document customer interactions accurately.
• Collaborate with internal teams for timely issue resolution.

Conocimientos

Technical knowledge

Communication skills

Troubleshooting

Typing speed

Stability

Tech tools knowledge

Educación

Graduates/Undergraduates

Herramientas

Microsoft tools

Descripción del empleo

FRESHERS HIRING INTERNATIONAL TECHNICAL SUPPORT SEMI-VOICE

Experience: Freshers Only

Process: International Technical Support Semi-Voice

Salary: Up to 4.2 LPA

Location: Brookfield/Whitefield Bangalore

Shift: US Shift

Qualification: Graduates / Undergraduates

For Graduates: All semester marks cards are mandatory

2026 Graduates & Earlier: Convocation certificate is mandatory

MANDATORY REQUIREMENTS:

Strong technical knowledge

Excellent communication skills

No MTI (Mother Tongue Influence)

No average communication profiles

Good knowledge of technical tools

Strong technical troubleshooting skills

Excellent typing speed and accuracy

Stable profile preferred

IMPORTANT NOTICE:

Freshers only experienced candidates are not eligible

Immediate joiners only

Bangalore-based candidates only

No outstation candidates

Face-to-face interview only

All educational documents are mandatory

KEY RESPONSIBILITIES:

• Troubleshoot software, hardware, and Microsoft-related issues


• Resolve customer queries within defined SLAs


• Maintain customer satisfaction and quality standards


• Document customer interactions accurately


• Collaborate with internal teams for timely issue resolution