Hiring For Technical Support (Voice Process)

Sutherland; Chennai District; On-site; INR 275,000 - 350,000; Full time

Benefits offered by this job

Cab facility up to 25 km

Job summary

Sutherland in Chennai is seeking candidates for an International Voice Support role as a Service Delivery Associate. The position is full-time and based at the office, with a 5-day work week and rotational night shifts. Compensation ranges from 2.75 to 3.5 LPA, depending on experience.

Ideal applicants have 6 months to 3 years in an international voice process, excellent verbal communication, and the ability to handle real-time voice calls. Cab facility is available within 25 km.

Qualifications

• Excellent verbal communication skills.
• 6 months to 3 years of experience in international voice processes.
• Immediate availability to join.
• Ability to handle real-time voice calls.
• 5-day work week with rotational week-offs and night shifts.
• Company provides cab facility within 25 km.

Responsibilities

• Handle real-time international voice calls.
• Participate in the interview and selection process as described by HR.

Skills

Verbal communication

Teamwork

Learn quickly

Night shifts

Job description

Job Description

Greetings from Sutherland!!!

We are hiring candidates for International Voice Support

Job Criteria:

1) Excellent verbal communication skills

2) Minimum 6 months of experience to 3 years of experience in an international voice process

3) Should be available to join us immediately

4) Ability to handle real-time voice calls.

Shift Timings & Off: 5-day work week with rotational weekoffs & Predominantly night shifts

Compensation: CTC: 2.75 to 3.5 LPA (varies based on candidate experience)

Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

Selection Process:

1) HR Interview (Walk In)

2) SD Panel Interview

3) Voice Assessment

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpd....@...al.com

Job Classification

Industry: BPM / BPO

Functional Area / Department: Customer Success, Service & Operations

Role Category: Service Delivery

Role: Service Delivery Associate

Employement Type: Full time

Contact Details:

Company: Sutherland

Location(s): Chennai

Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.