Hiring For Non-Voice (Customer Service Executive)

Sutherland; Chennai; On-site; INR 250,000 - 275,000; Full time

Benefits offered by this job

Cab facility

Work from office

Job summary

Sutherland in Chennai is hiring for International Non-Voice Support. The role requires excellent verbal and written communication and at least 9 months of experience in an international non-voice process. You will handle real-time chats and emails and work a 5-day week with predominantly night shifts; work from office with cab facility within 25 km.

Join via HR interview and SD panel; immediate joining (15 days notice acceptable). Reports to TAHelpdesk for onboarding and guidance.

Qualifications

• Excellent verbal & written communication skills.
• Minimum 9 months of experience in an international non-voice process.
• Immediately join (15 days notice period is acceptable).

Responsibilities

• Handle real-time chats and emails for international non-voice processes.

Skills

Verbal communication

Written communication

Customer service

Job description

Greetings from Sutherland!!!

We are hiring candidates for International Non-Voice Support

Job Criteria:

1) Excellent verbal & written communication skills

2) Minimum 9months of experience in an international non-voice process

3) Should be available to join us immediately (15 days Notice Period is Considerable)

4) Ability to handle real-time chats / emails.

Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts

Compensation: CTC: 2.5 to 2.75 LPA (varies based on candidate experience)

Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

Selection Process:

1) HR Interview (Only Walk-In Interviews)

2) SD Panel Interview (Walk-In Interviews)

3) Voice / Non-Voice Assessment

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [e-mail]