Hiring for Labx Champion_ Mumbai location

Mettler Toledo AG; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Mettler Toledo AG in Mumbai is seeking a professional to lead LabX projects from pre-sales to sign-off. The role requires guiding customers on IT requirements and data integrity compliance, specifically regarding 21 CFR Part 11. You will support sales and service teams and conduct training sessions.

Ideal candidates possess experience in LabX projects and a strong understanding of IT architecture. Opportunities for proactive engagement and support during the pre-sales phase are essential to this role.

Qualifications

• Experience in LabX projects.
• Knowledge of regulatory requirements, especially 21 CFR Part 11.
• Proficient in guiding IT architecture installation.

Responsibilities

• Lead LabX projects in India from pre-sales to sign-off.
• Guide customers on data integrity requirements and compliance.
• Train sales and service teams on LabX IT requirements.

Job description

Job Responsibilities

• Take lead for Labx projects in India from pre‑sales to sign‑off
• Collect information from customer about the IT architecture and guide them to provide suitable architecture for the installation of LabX
• Help sales and service team to collect required information from the customer
• Guide customers to understand requirement of complying to data integrity requirement and concept of ALCOA+
• Train sales and service team to understand IT requirements required for LabX and terms for data integrity mentioned in 21 CFR Part 11
• Support sales team for pre‑sales of LabX regarding IT, compliance and support service team for after sales
• Collect requirements for system with strong focus on the application together with customer
• Guide customers on SQL database
• Guide customers on installation requirement of software in compliant environment including Virtual servers
• Conduct feasibility studies and evaluate effort required to develop such an application
• Feed information to sales rep to quote for LabX requirement
• Coordinate with Application Manager to provide / develop method or send detailed requirements
• Interface to LabX installation specialist and support groups, organize installation and validation of software
• Organize customer training to bring the whole lab up to speed
• Look for opportunities proactively in organization, guide sales force on data integrity compliance requirement, specific applications/topics and monitor activities
• Join sales reps to customers and perform LabX demos, focus on key benefits of LabX for specific customer
• Support customers on a consultative basis during pre‑sales phase in regards to data integrity, 21 CFR Part 11 compliance, integration with third party software / LIMS, laboratory workflow, related challenges and appropriate solutions (balance, dosing, analytical instruments and data integrity solutions)
• Consider cross SBU opportunity and involve other units when required
• Guide customers on Pharma data integrity compliance