Hiring For International BPO Process

Tech Mahindra; Mumbai Suburban; On-site; INR 350,000 - 600,000; Full time

Job summary

Tech Mahindra is hiring for an International Voice Process - Experienced role in Mumbai. The candidate should hold a Graduate or Undergraduate degree and can have 6 months of international voice process experience.

Eligible applicants will be required to work across rotational shifts in a 24x7 environment, and will go through HR, VNA, and Ops interviews as part of the selection process. Location is Mumbai, and the role focuses on providing high-quality customer service to clients across time

Qualifications

• Graduate/Undergraduate degree is required.
• Candidates with 6 months of international voice process experience are welcome.

Responsibilities

• Voice Process: handle international customer interactions.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

• - Voice Process
• - Provide excellent customer service to clients across different time zones
• - Resolve customer queries effectively and efficiently
• - Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

Eligibility:

• - Graduate/Undergraduate degree
• - Candidates with 6 months of international voice process experience are also welcome to

Selection Process:

• - HR Interview
• - VNA (Voice and Accent) Assessment
• - Ops Interview

Shift Requirements:

• - Candidates should be comfortable working rotational shifts 24*7