Hiring For Fresher - Voice and Non voice process

Cognizant; Dadri; On-site; INR 240,000 - 320,000; Full time

Job summary

Cognizant is hiring an Insurance Claims Associate (Fresher) in India. The role targets individuals with 0-1 year of experience and a degree in any field. You will review claims, verify documents, coordinate with customers, hospitals, agents, and internal teams, and ensure timely processing of claims.

Fresh graduates can apply; internships or certifications in insurance are advantageous. The position requires flexibility to work in a fast-paced operational environment and will involve MIS

Qualifications

• Review and process insurance claim requests as per company guidelines.
• Verify claim-related documents for completeness and accuracy.
• Coordinate with customers, hospitals, agents, and internal teams regarding claim status.
• Update claim details in the system and maintain accurate records.
• Follow up on pending documents and resolve claim-related queries.
• Ensure claims are processed within defined turnaround time (TAT).
• Support the team in claim investigations and audits when required.
• Adhere to company policies, compliance standards, and quality guidelines.
• Generate and maintain claim reports and MIS data.

Responsibilities

• Review and process insurance claims as per guidelines.
• Verify documents for completeness and accuracy.
• Coordinate with customers and internal teams on claim status.
• Maintain accurate records and update system data.
• Assist in investigations and audits as needed.
• Ensure adherence to TAT and quality standards.

Skills

Customer Focus

Attention to Detail

Documentation & Record Management

Time Management

Team Collaboration

Education

Any Graduate

Job description

Role & responsibilities

Position: Insurance Claims Associate / Claims Processing Executive (Fresher)

Experience: 0-1 Year (Freshers can apply)
Qualification: Any Graduate (B.Com, BBA, BA, B.Sc, MBA preferred)

• Review and process insurance claim requests as per company guidelines.
• Verify claim-related documents for completeness and accuracy.
• Coordinate with customers, hospitals, agents, and internal teams regarding claim status.
• Update claim details in the system and maintain accurate records.
• Follow up on pending documents and resolve claim-related queries.
• Ensure claims are processed within defined turnaround time (TAT).
• Support the team in claim investigations and audits when required.
• Adhere to company policies, compliance standards, and quality guidelines.
• Generate and maintain claim reports and MIS data.

Preferred candidate profile

• Fresh graduates looking to start a career in Insurance Operations.
• Candidates with internships or certifications in insurance will have an added advantage.
• Flexible to work in a fast-paced operational environment.

Key Competencies

• Customer Focus
• Attention to Detail
• Documentation & Record Management
• Time Management
• Team Collaboration