Hiring For Experienced International Voice Process Role

Sutherland

Hyderabad

On-site

INR 250,000 - 380,000

Full time

14 days+
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Job summary

Sutherland in Hyderabad is hiring for an International Voice Process (BPO) customer associate. The role focuses on handling international voice interactions, resolving queries, and delivering high-quality customer support from Manikonda location.

Applicants should have 1–4 years of experience, strong communication, and problem-solving skills, with preference for immediate joiners. Shifts are rotational, location is Hyderabad, with cab facilities for night shifts.

Qualifications

  • Experience in International Voice Process (min 6 months)
  • Minimum Qualification: undergraduates and graduates
  • Experience in international Inbound/Outbound calling
  • Strong analytical and problem-solving skills
  • Excellent Verbal communication skills

Responsibilities

  • Handle international voice process calls with customers, resolving queries
  • Provide troubleshooting and high-quality customer service to international clients

Skills

Verbal communication
Troubleshooting
International Voice Process
Inbound/Outbound calling

Education

Undergraduate/Graduate

Job description

Hiring :International Voice Process (BPO )

Are you detail-oriented and passionate about maintaining a safe and respectful online space?

Join our team as a customer associate in Manikonda!

Key Requirements
  • Immediate joiners preferred
  • Excellent Verbal communication skills
  • Experience into International Voice Process (Min 6 months!)
  • Strong troubleshooting and problem-solving skills
  • Experience in international Inbound/Outbound calling.
Job Details

Minimum Qualification: undergraduates and graduates

Experience: 1-4 years

Shifts: Rotational Shifts

Week Offs: Rotational offs

Transportation :Two-way cab for night shifts and 1way for day shift

What We're Looking For

We are seeking candidates with :

  • Strong analytical skills and Problem-solving skills
  • A high sense of responsibility and accountability
  • Commitment to delivering high-quality customer service
WORK LOCATION

Hyderabad. DivyaSree TechRidge, Block P2, (North Wing) 7th Floor, Manikonda, Hyderabad 500089

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