Hiring For Customer Service - Email / Chat Process | Day Shift @Turbhe

Credicus Business Services; Mumbai, Navi Mumbai; On-site; INR 156,000 - 212,000; Full time

Job summary

Credicus Business Services in Navi Mumbai is seeking a Process: Customer Service agent to handle multilingual inquiries via email, chat and calls in a blended setup from Turbhe. The role offers language-specific positions with defined salary bands.

Openings include General Language, Malayalam, and Tamil speakers. Fresher-friendly with strong communication skills; immediate joining is preferred. Training and a stable shift pattern support performance and growth.

Qualifications

• Good communication skills.
• Fluency in the respective language for language-specific positions.
• Customer service experience preferred.
• Freshers with good communication skills can apply.
• Immediate joiners preferred.

Responsibilities

• Handle customer inquiries via email, chat and phone in a blended service model.
• Communicate clearly and professionally in the relevant language.
• Assist customers and resolve issues to ensure satisfaction.

Skills

Good communication skills

Customer service experience

Freshers welcome

Immediate joiners

Job description

Process: Customer Service - Email + Chat + Calling (Blended)

Location: Turbhe, Navi Mumbai
Shift: 9:00 AM - 6:00 PM
Weekly Off: Fixed Sunday

Salary & Openings

• General Language: 14,000 - 16,000 CTC | 7 Positions
• Malayalam: 18,000 - 19,000 CTC | 2 Positions
• Tamil: 14,000 - 16,000 CTC | 2 Positions

Eligibility

• Good communication skills.
• Fluency in the respective language for language-specific positions.
• Customer service experience preferred.
• Freshers with good communication skills can apply.
• Immediate joiners preferred.