Hiring For Billing Manager/ Client Relationship Manager

Q Way Technologies; Chennai; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Qway Healthcare in Chennai (Guindy) is seeking an experienced Billing Manager/Client Relationship Manager to oversee relationships with US healthcare providers, monitor performance, and coordinate with internal teams to ensure client satisfaction and target collections.

The role requires handling US healthcare billing, managing AR, and delivering regular performance dashboards while aligning with US time zones. This is a full-time, on-site position based in Chennai.

Qualifikationen

• Minimum 2 years of experience in Account Management or Client Servicing.
• Experience handling US healthcare providers/doctors directly.
• Good knowledge of US healthcare provider billing and RCM.
• Strong communication, analytical, and problem-solving skills.
• Knowledge of collections, AR management, and denial trends.
• Proficiency in MS Excel and performance reporting.
• Flexibility to work according to US time zones.

Aufgaben

• Act as the primary point of contact for assigned doctors and provider groups.
• Manage client communications through calls, emails, and regular performance reviews.
• Coordinate with billing and production teams to ensure adherence to client-specific workflows.
• Monitor collections, AR aging, denial trends, and overall practice performance.
• Conduct random quality audits and ensure compliance with SOPs.
• Update SOPs and obtain client approvals for workflow changes.
• Prepare and share weekly/monthly performance dashboards with clients.
• Respond to emails within defined TATs and return voicemails promptly.
• Proactively identify client concerns, resolve issues, and elevate risk when required.

Kenntnisse

US Healthcare Billing

RCM

Account Management

MS Excel

Client Servicing

Communication Skills

AR Management

Denial Trends

Time Zone Alignment

Tools

EPIC

ECW

Isalus

Jobbeschreibung

Dear Professional's

We are hiring an Billing Manager/ Client Relationship Manager for our Chennai location

Experience Required: 7 to 12 yrs

Designation: Client Relationship Manager/ Billing Manager

Location: Chennai (Guindy)

Mandate EHR Software: EPIC, ECW, Isalus

Industry: US Healthcare / Medical Billing

Job Summary:

We are looking for an experienced Billing Manager to manage relationships with US healthcare providers/doctors, monitor practice performance, and coordinate with internal billing teams to ensure client satisfaction and collection targets.

Key Responsibilities

• Act as the primary point of contact for assigned doctors and provider groups.
• Manage client communications through calls, emails, and regular performance reviews.
• Coordinate with billing and production teams to ensure adherence to client-specific workflows.
• Monitor collections, AR aging, denial trends, and overall practice performance.
• Conduct random quality audits and ensure compliance with SOPs.
• Update SOPs and obtain client approvals for workflow changes.
• Prepare and share weekly/monthly performance dashboards with clients.
• Respond to emails within defined TATs and return voicemails promptly.
• Proactively identify client concerns, resolve issues, and elevate risk when required.

Required Skills & Qualifications

• Minimum 2 years of experience in Account Management or Client Servicing.
• Experience handling US healthcare providers/doctors directly.
• Good knowledge of US healthcare provider billing and RCM.
• Strong communication, analytical, and problem-solving skills.
• Knowledge of collections, AR management, and denial trends.
• Proficiency in MS Excel and performance reporting.
• Flexibility to work according to US time zones.

Work Schedule

• Full-time
• Night shift (US business hours)
• Work from Office

Regards

Azarudeen T

HR Team

Qway Healthcare