AR Caller – Physician Billing

SolvEdge Inc.; Chennai District; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Professional environment

Learning opportunities

Job summary

SolvEdge Inc. is hiring an AR Caller – Physician Billing for our US Healthcare RCM team in Pallavaram, Chennai. The role requires 1 to 3 years of AR experience and hands-on physician billing knowledge. You will handle insurance follow-ups, claim status inquiries, denials, and payment-related issues for US payers.

Join a full-time, work-from-office position with night shifts to align with US healthcare hours. Immediate joiners are preferred and a supportive team environment is offered.

Qualifications

• 1–3 years of AR experience in US Healthcare RCM.
• Hands-on experience in Physician Billing.
• Good understanding of US Healthcare Revenue Cycle Management.

Responsibilities

• Perform outbound calls to US insurance companies for claim follow‑up.
• Check claim status and identify reasons for unpaid/denied/underpaid claims.
• Follow up on denied and outstanding physician billing claims.
• Coordinate with internal teams for claim corrections and resolution.
• Meet daily productivity, quality, and collection targets.

Skills

AR Caller

Physician Billing

US Healthcare

Communication skills

Job description

Position: AR Caller – Physician Billing
Experience: 1 to 3 Years
Industry: US Healthcare / Revenue Cycle Management (RCM)
Billing Experience: Physician Billing
Shift: US Healthcare Night Shift
Employment Type: Full-Time | Work From Office (WFO)
Work Location: Pallavaram, Chennai
Notice Period: Immediate Joiners Preferred

Job Description

We are looking for experienced and motivated AR Callers – Physician Billing to join our US Healthcare RCM team. Candidates with 1 to 3 years of relevant experience in Accounts Receivable (AR) and hands-on experience in Physician Billing are encouraged to apply.

The selected candidate will be responsible for handling insurance follow-ups, claim status inquiries, denials, outstanding accounts, underpayments, and payment-related issues while working with US healthcare insurance providers.

Eligibility Criteria

• 1 to 3 years of experience as an AR Caller in US Healthcare RCM.
• Hands‑on experience in Physician Billing.
• Good understanding of the US Healthcare Revenue Cycle Management process.
• Experience in insurance follow‑up and claim status verification.
• Knowledge of denials, rejections, underpayments, and outstanding claims.
• Good communication and interpersonal skills.
• Basic knowledge of medical billing terminology and US insurance processes.
• Ability to analyze accounts and identify reasons for outstanding balances or claim issues.
• Willingness to work in a US Healthcare night shift.
• Immediate joiners are preferred.

Key Responsibilities

• Perform outbound calls to US insurance companies for claim follow‑up.
• Check claim status and determine reasons for unpaid, denied, or underpaid claims.
• Follow up on denied, rejected, and outstanding physician billing claims.
• Identify claim discrepancies and take appropriate action for resolution.
• Work on AR aging accounts and prioritize follow-ups based on account status.
• Verify insurance information and claim‑related details as required.
• Document call details, claim updates, and follow‑up actions accurately.
• Coordinate with internal teams for claim corrections and resolution.
• Follow up on pending payments and outstanding balances.
• Meet daily productivity, quality, and collection targets.
• Ensure compliance with company policies and client requirements.

Preferred Skills

• Strong verbal and written communication skills.
• Good knowledge of US Healthcare Insurance and Physician Billing.
• Understanding of AR follow‑up, denials, appeals, and claim resolution.
• Knowledge of physician billing workflows and claim processes.
• Good analytical and problem‑solving skills.
• Ability to work independently as well as in a team.
• Comfortable working in a US Healthcare night‑shift environment.
• Ability to handle insurance calls professionally and confidently.

What We Offer

• Opportunity to grow your career in US Healthcare RCM.
• Professional and supportive work environment.
• Career growth and learning opportunities.
• Competitive salary and company benefits as applicable.

Candidates with 1 to 3 years of relevant AR Calling experience in US Healthcare, specifically with Physician Billing experience, are encouraged to apply. Candidates must be willing to work in the US Healthcare night shift.

Immediate joiners are preferred.