Hiring Assistant Manager Training

2coms; Kolkata District; On-site; INR 480,000 - 800,000; Full time

Job summary

2coms is seeking an experienced Assistant Manager Training with strong hands-on QSR training background to lead restaurant team training, ensure SOP compliance, and support new outlet openings.

You will design content, conduct assessments, and coordinate with ops/HR/outlets, traveling across locations to deliver practical training.

Qualifications

• Strong hands-on experience in QSR Training Mandatory.
• Experience in QSR / Food & Beverage industry Mandatory.
• Exposure to multi-outlet restaurant operations preferred.
• Excellent communication, presentation, facilitation and coaching skills.
• Strong understanding of frontline restaurant training and operational SOPs.
• Willingness to travel across outlets for training, assessments and audits.
• Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.

Responsibilities

• Conduct induction, onboarding, refresher and skill-development training.
• Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.
• Develop training content, manuals, presentations, assessments and SOP modules.
• Conduct practical and on-the-job training across outlets.
• Identify training needs based on performance and operational gaps.
• Coordinate with Operations, HR and Outlet Managers for training schedules.
• Conduct skill assessments, training evaluations and outlet training audits.
• Support new outlet openings, menu launches and operational transitions.
• Coach managers, supervisors and internal trainers.

Skills

Training

Communication

Presentation

Facilitation

Coaching

Travel willingness

Education

Hotel Management Diploma

Hospitality

Training & Development

Job description

Summary

Location: Kolkata

Industry: QSR / Food & Beverage

Experience: 3 years relevant QSR Training Experience Mandatory

Salary: Up to 8 LPA

Gender: Male

Travel: Outlet visits across locations required

Job Summary

We are looking for an experienced Assistant Manager Training with strong hands-on experience in QSR / Food & Beverage training. The role will focus on training restaurant teams, ensuring SOP compliance, conducting assessments, and supporting new outlet openings and operational initiatives.

Key Responsibilities

• Conduct induction, onboarding, refresher and skill-development training.
• Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.
• Develop training content, manuals, presentations, assessments and SOP modules.
• Conduct practical and on-the-job training across outlets.
• Identify training needs based on performance and operational gaps.
• Coordinate with Operations, HR and Outlet Managers for training schedules.
• Conduct skill assessments, training evaluations and outlet training audits.
• Support new outlet openings, menu launches and operational transitions .
• Coach managers, supervisors and internal trainers.

Requirements

• Strong hands-on experience in QSR Training Mandatory.
• Experience in QSR / Food & Beverage industry Mandatory.
• Exposure to multi-outlet restaurant operations preferred.
• Excellent communication, presentation, facilitation and coaching skills.
• Strong understanding of frontline restaurant training and operational SOPs.
• Willingness to travel across outlets for training, assessments and audits.
• Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.