Healthcare Manager US Staffing

Codinix; Dadri; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Codinix in Noida is seeking an experienced Healthcare Manager for US Staffing to oversee healthcare recruitment operations and manage recruiting teams. You will drive end-to-end staffing, credentialing, and client relationships across the US market.

The role requires strong leadership, process optimization, and the ability to deliver against recruitment KPIs in a fast-paced environment.

Qualifications

• Bachelor's degree in healthcare management, business, HR, or related field.
• Proven experience in US healthcare staffing, recruitment, or staffing operations.
• Knowledge of US healthcare licensing, credentialing, and compliance coordination.

Responsibilities

• Oversee day-to-day US healthcare staffing and recruitment operations.
• Lead, mentor, and manage recruiters, team leads, and delivery teams.
• Handle end-to-end recruitment for RNs, LPNs, CNAs, and allied health roles.
• Coordinate with US-based clients, hospitals, and staffing agencies to understand needs.
• Ensure timely fulfillment while maintaining candidate quality and client satisfaction.
• Develop strategies to improve sourcing, screening, submissions, interviews, and placements.
• Monitor KPIs: submissions, interviews, placements, time-to-fill, productivity.
• Oversee credentialing, licenses, background checks, and documentation.
• Prepare MIS reports and recruitment dashboards for senior management.

Skills

US healthcare staffing

Leadership & mentoring

KPI tracking and reporting

Client relationship management

Team delivery coordination

Recruitment process optimization

Credentialing coordination

Education

Bachelor's degree in Healthcare Management or related field

Tools

ATS platforms

CRM tools

Microsoft Excel

Job description

Job Title: Healthcare Manager US Staffing

Job Summary

We are looking for an experienced and result-oriented Healthcare Manager – US Staffing to oversee healthcare recruitment operations, manage recruiting teams, and ensure timely fulfillment of client requirements across the United States. The candidate will be responsible for managing end-to-end healthcare staffing operations, improving recruiter productivity, maintaining candidate pipelines, coordinating credentialing activities, and building strong relationships with clients and internal stakeholders.

The ideal candidate should have a strong understanding of US healthcare staffing, clinical recruitment, credentialing processes, team management, and operational performance metrics.

Roles and Responsibilities

• Manage and oversee day-to-day US healthcare staffing and recruitment operations.
• Lead, mentor, and manage healthcare recruiters, team leads, and recruitment delivery teams.
• Handle end-to-end recruitment for healthcare professionals, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), allied health professionals, and other clinical roles.
• Coordinate with US-based clients, hospitals, healthcare facilities, staffing agencies, and internal account management teams to understand staffing requirements.
• Ensure timely fulfillment of healthcare staffing requirements while maintaining candidate quality and client satisfaction.
• Develop recruitment strategies to improve candidate sourcing, screening, submissions, interviews, and placements.
• Monitor daily, weekly, and monthly recruitment KPIs, including submissions, interviews, placements, time-to-fill, and recruiter productivity.
• Manage recruitment delivery for travel nursing, per diem staffing, contract staffing, and permanent placement requirements, as applicable.
• Oversee credentialing coordination, including tracking licenses, certifications, background checks, employment verification, and other required documentation.
• Coordinate with credentialing and compliance teams to ensure candidate documentation is complete and assignments meet applicable requirements.
• Build and maintain a strong pipeline of qualified healthcare professionals for current and upcoming client requirements.
• Collaborate with Business Development Managers (BDMs), account managers, and client-facing teams to align recruitment delivery with business priorities.
• Manage recruiter allocation, workload distribution, and resource planning based on client demand and staffing priorities.
• Identify operational challenges and implement process improvements to increase productivity and reduce time-to-fill.
• Handle escalations related to candidate availability, interview scheduling, credentialing delays, assignment cancellations, and client delivery concerns.
• Develop and implement standard operating procedures (SOPs) to improve recruitment quality, consistency, and operational efficiency.
• Prepare and analyze MIS reports, recruitment dashboards, and performance reports for senior management.
• Maintain accurate candidate databases, ATS records, recruitment trackers, and client requirement updates.
• Ensure confidential handling of candidate information and compliance with company policies and applicable privacy requirements.
• Support business growth by improving client satisfaction, recruiter performance, operational efficiency, and placement outcomes.

Required Skills and Qualifications

• Bachelor's degree in Healthcare Management, Business Administration, Human Resources, or a related field.
• Proven experience in US healthcare staffing, healthcare recruitment, or staffing operations.
• Strong understanding of US healthcare recruitment processes and clinical job requirements.
• Experience managing healthcare recruiters, team leads, and delivery teams.Knowledge of US healthcare licensing, certifications, credentialing, and compliance coordination.
• Familiarity with travel nursing, per diem, contract staffing, and permanent placement models is an advantage.
• Excellent leadership, communication, problem-solving, and decision-making skills.
• Strong client relationship management and stakeholder coordination abilities.
• Experience tracking recruitment KPIs, managing operational reports, and improving team productivity.
• Proficiency in ATS platforms, CRM tools, Microsoft Excel, and recruitment reporting systems.
• Ability to work in a target-driven environment and manage multiple client requirements simultaneously.

Preferred Experience

• 5–10 years of experience in US healthcare staffing or healthcare recruitment operations.
• Prior experience managing a team of healthcare recruiters and team leads.
• Experience supporting hospitals, healthcare facilities, nursing homes, and other US healthcare organizations.
• Knowledge of healthcare credentialing workflows and assignment readiness requirements.
• Experience managing client escalations, recruitment delivery targets, and operational performance.

Key Performance Indicators (KPIs)

• Number of healthcare placements and successful closures.
• Requirement fulfillment rate and time-to-fill.
• Recruiter productivity and target achievement.
• Candidate submission-to-interview and interview-to-placement conversion rates.
• Candidate offer-to-joining ratio.
• Credentialing completion and assignment readiness rates.
• Client satisfaction and retention.
• Recruitment delivery efficiency and operational turnaround time.
• Accuracy and timeliness of MIS reports.
• Team performance, process adherence, and achievement of business targets.

Job Details

• Employment Type: Full-Time, Permanent
• Department: Healthcare Operations / Recruitment Delivery
• Role: Healthcare Manager
• Industry: US Healthcare Staffing / Recruitment
• Experience: 5–10 Years
• Work Location: Noida (if applicable)
• Shift: US Shift / Night Shift
• Team Management: Healthcare Recruiters, Team Leads, and Delivery Teams