Head - Quality

Roots Group of Companies; Coimbatore District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Roots Group of Companies in Tamil Nadu seeks a senior Quality Assurance leader to oversee Plant QA across inward and process QA, QA inspection and barrier audits, and to drive Customer Quality functions.

The role includes STA responsibilities, customer-driven improvement projects, and accountability for quality metrics; you will mentor teams, ensure timely 8D reports, and guide corrective actions to prevent recurrence across manufacturing processes.

Qualifications

• Expertise and work experience in Quality Assurance across Customer Quality, Quality Control and Quality Improvements.
• Experience handling customer complaints, root cause analysis and 8D reports.
• Knowledge of APQP/AS9100/ISO 9001 and CQI processes is a plus.

Responsibilities

• Oversee Plant Quality Assurance, including Inward QA, Process QA, QA inspection and Barrier Audit.
• Drive Customer Quality function and STA activities; ensure quality metrics are met.

Skills

Quality Assurance

Customer Quality

Quality Control

Quality Improvements

Job description

Roles and Responsibility:

• Overall responsible for ensuring the effective implementation of Plant Quality Assurance function, including Inward QA, Process QA across manufacturing processes, QA inspection and Barrier Audit.
• Overall responsible for ensuring the effective implementation of Customer Quality function.

Overall responsible for effective implementation of STA function.
Overall responsible for Customer Driven Improvement Projects
Accountable for the functional deliverables, including Customer related Quality Metrics

Requirements

Expertize & work experience in Quality Assurance function, including Customer Quality, Quality Control and Quality Improvements

Effectively handling reported Customer complaints / concerns, ensure Root Cause Analysis and submission of 8D reports in a timely manner
Knowledge in STA function and able to guide / coach STA resources for achieving functional objectives
Knowledge in APQP / AS9145, PPAP / FAI, PFMEA / Control Plan, SPC, MSA, DFM, DFA, 8D
Internal or Lead auditor certification based on ISO 13485 / AS9100 / ISO 9001
Knowledge on AIAG CQI Processes, including Painting, Casting and Coating (Prefered)

Benefits

Effective Quality Assurance function at Plants
Rapid response to reported Customer complaints / concerned with proper Root Cause Analysis
Timely submission of 8D reports based on reported customer complaints
Adopt proactive approaches across functional interfaces
QA MIS for strategic & functional directions