Head of Warehouse & Logistics (Agra)

Oswaal Books; Uttar Pradesh; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Oswaal Books in Uttar Pradesh is seeking a Head of Warehouse & Logistics to oversee end-to-end B2B and B2C fulfilment, returns, specimen distribution, and inventory management across India. You will lead vertical heads, optimize ERP/WMS usage, and drive automation initiatives to improve efficiency.

The role emphasizes strong vendor management, cost control, and a proven track record in warehouse operations within publishing or related industries.

Qualifications

• 10–12 years in warehousing and logistics, with leadership experience.
• Experience in both B2B distribution and e-commerce fulfilment.
• Strong track record in inventory accuracy and process discipline.
• Comfort with ERP or WMS systems and interest in automation/AI.
• Proven ability to lead blue-collar teams.

Responsibilities

• B2B & B2C fulfilment: ensure accurate and timely dispatch to dealers, distributors, and online customers.
• Returns management: oversee processing of B2B and B2C returns with credit notes.
• Specimen distribution management to teachers across India.
• Inventory management: stock inwarding, placement, and cycle counts.
• Logistics management: monitor courier performance, onboard vendors, negotiate rates.
• Team leadership across warehouse operations.
• Technology & process improvement: enhance ERP/WMS, automation, and AI usage.
• P&L and cost management: monitor warehouse costs and implement savings.
• Inventory analysis: analyze stock movement and ageing inventory.
• Vendor management & agreements: expand vendor network and manage contracts.

Skills

Team leadership

Vendor management

Tools

ERP/WMS systems

Automation & AI

Job description

Roles & Responsibilities – Head of Warehouse & Logistics

• B2B & B2C Fulfilment: Ensure accurate and timely dispatch of orders to dealers, distributors, and online customers.
• Returns Management: Oversee timely processing of B2B and B2C returns, including credit note coordination.
• Specimen Distribution: Manage annual specimen book distribution to teachers across India.
• Inventory Management: Oversee stock inwarding, placement, and cycle counts to maintain inventory accuracy and minimise stock variance.
• Logistics Management: Monitor courier and transporter performance, onboard new vendors, and negotiate competitive rates and service terms.
• Team Leadership: Lead vertical heads and establish an effective supervision structure across warehouse operations.
• Technology & Process Improvement: Enhance operational efficiency through ERP and order management systems, automation, and AI.
• P&L and Cost Management: Monitor warehouse P&L, identify cost‑saving opportunities, and implement corrective actions to reduce operating costs month on month.
• Inventory Analysis: Analyse stock movement and ageing inventory to drive appropriate sale or return actions.
• Vendor Management & Agreements: Expand the vendor network to improve commercial terms, delivery service, and payment conditions, while ensuring ownership of vendor agreements and related legal documentation.

What you bring

• 10–12 years in warehousing and logistics, including 3+ years heading a large, multi-function warehouse.
• Experience with both B2B distribution and e-commerce fulfilment.
• A strong track record in inventory accuracy and process discipline.
• Comfort with ERP or WMS systems and a keen interest in automation and AI.
• Proven ability to lead and develop blue‑collar teams.
• Experience in publishing, FMCG, retail or e-commerce is a plus.