Job Description
Head of Technical Support for poultry feed supplements at Nutreco, an SHV company. This senior role provides strategic and technical guidance to sales teams and customers.
Key responsibilities include:
- Provide strategic guidance to account managers and sales teams.
- Offer on‑site technical assistance, create customized solutions, and support sales with technical and marketing materials.
- Act as subject‑matter expert on poultry feed supplements and conduct product demonstrations.
- Analyze data and customer information to develop solutions and drive initiatives.
- Collaborate with R&D, sales, and operations teams to align on projects and strategies.
- Train sales teams on technical aspects of the products.
- Stay updated on product research, market trends, and competitive developments.
Key accountabilities also cover:
- Serve as in‑house subject‑matter expert on all products, their application across species, and their impact on animal health and performance.
- Provide advanced pre‑ and post‑sales technical support to customers, distributors, and the internal sales team.
- Plan, execute and evaluate scientific and field trials, collaborating with R&D teams on new product applications.
- Develop nutritionally balanced feed formulations and oversee quality control processes.
- Design and deliver comprehensive technical and sales training programs.
- Analyze market trends, competitor activities, and customer needs to inform product development and go‑to‑market strategies.
- Lead and mentor technical teams while working closely with sales, marketing, production, and procurement departments.
- Translate complex scientific data into accessible commercial formats.
- Participate in multidisciplinary project teams on business process and operational improvement issues.
- Control the department budget and ensure financial performance against KPI objectives.
- Organise, manage, develop and staff the department in line with corporate guidelines.
Qualifications
• Veterinary science master’s or PhD, with extensive experience in the poultry industry.
• Strong technical, communication and leadership skills.