Head of Sales & Operations

Homelane; Hyderabad; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Homelane in Hyderabad is seeking an experienced Head of Sales & Operations to lead our modular interiors and residential design initiatives. You will drive sales of modular kitchens, wardrobes, and complete home solutions, while steering the design and sales teams from lead generation to project handover.

Responsibilities include managing client meetings, design finalization, and cross-functional coordination with production and installation teams.

Qualifications

• 3+ years of experience in modular interiors or home interiors.
• Proven experience in sales leadership and team management.
• Strong knowledge of modular kitchens, wardrobes, and interior design processes.
• Experience meeting sales targets and order bookings.
• Excellent communication, negotiation, and customer relationship skills.

Responsibilities

• Drive sales of modular interiors and complete home solutions.
• Lead the sales team to meet monthly targets.
• Monitor leads, meetings, follow-ups, and conversions.
• Oversee designers, presentations, and design finalization.
• Coordinate with project managers, production, and installation teams.
• Track project status, payments, and milestones.
• Ensure smooth customer journey from consultation to handover.
• Manage daily store operations and customer escalations.
• Develop referral networks and local business opportunities.
• Prepare sales performance reports for management.

Skills

Sales leadership

Team management

Client relationships

Negotiation

Cross-functional coordination

Strategic planning

Tools

CRM software

Job description

We are looking for an experienced and result-oriented Head of Sales & Operations with a strong background in modular interiors and residential interior design. The candidate will be responsible for driving sales, managing the design and sales teams, monitoring project progress, and ensuring smooth store operations from lead generation to project handover.

Key Responsibilities

• Drive sales of modular kitchens, wardrobes, and complete home interior solutions.
• Lead the sales team to achieve monthly order booking and revenue targets.
• Monitor leads, client meetings, follow-ups, conversions, and order bookings.
• Oversee interior designers, ensuring effective client presentations, design finalization, and timely design freeze.
• Coordinate with project managers, production, installation, and execution teams to ensure smooth project delivery.
• Monitor project status, customer payments, collections, and pending milestones.
• Ensure a smooth customer journey from initial consultation to final project handover.
• Manage daily store operations, team productivity, and customer escalations.
• Develop referral networks, builder relationships, and local business opportunities.
• Prepare sales performance reports and operational updates for management.

Requirements

• 3+ years of experience in modular interiors, home interiors, or the interior design industry.
• Proven experience in sales leadership and team management.
• Strong understanding of modular kitchens, wardrobes, interior design processes, and project execution.
• Experience managing sales targets, customer conversions, and order bookings.
• Excellent communication, negotiation, and customer relationship management skills.
• Ability to coordinate across sales, design, production, and project execution teams.

Key Performance Indicators

• Monthly order booking and sales revenue.
• Lead conversion and sales team performance.
• Design finalization and project coordination.
• Customer satisfaction and referral business.
• Collection tracking and operational efficiency.

Interested candidates with relevant experience in modular interiors and home interior sales are encouraged to apply.