Head of People Excellence

PrimeWealth; Pune District; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

PrimeWealth is seeking a mature, hands-on Head of People Excellence & Performance to build a high-ownership team and drive people systems. You will manage hiring, onboarding, performance, OKRs, weekly reflections, coaching, and docs.

The role prioritises HR professionals who have scaled teams in high-growth settings and moved founder-led practices toward structured, performance-driven operations. You will partner with founders and senior leaders to embed accountability.

Qualifications

• 5–10 years of experience in HR, People Operations, Talent, or Organizational Development.
• Prior experience in a high-growth company.
• Experience scaling teams from small to larger structures.
• Strong understanding of hiring, onboarding, performance management, and HR documentation.
• Ability to work directly with founders and senior team members.
• Comfort with OKRs, weekly reviews, productivity systems, and accountability rhythms.
• Ability to coach employees and managers.
• Strong communication and documentation skills.
• Maturity to handle difficult people conversations with tact.
• Practical, execution-oriented mindset.

Responsibilities

• Own complete employee lifecycle at PrimeWealth from hiring to exit.
• Build structured hiring processes for roles across advisory, planning, operations, and client servicing.
• Create role scorecards and define hiring criteria; improve interview processes.
• Implement OKR and goal-tracking systems with weekly and monthly cadences.
• Run weekly reflection systems and productivity coaching for teams.
• Develop a fair but firm performance management framework with documentation.
• Support managers with feedback, reviews, and escalation handling.
• Reinforce a culture of ownership, clarity, and accountability.

Skills

People leadership

HR operations

OKR familiarity

Coaching

Communication

Documentation

Execution mindset

Stakeholder management

Maturity in conversations

Job description

We are looking for a mature and hands-on Head of People Excellence & Performance who can help PrimeWealth build a high-accountability, high-ownership team.

The person will be responsible for hiring, onboarding, performance management, OKR tracking, weekly reflection systems, employee coaching, manager support, documentation, and overall people operations.

We will give high preference to HR professionals who have worked in high-growth companies and have helped teams scale from a small team to a larger, more structured organization.

This role is ideal for someone who has seen the journey of a founder-led company moving from informal people practices to a more structured, performance-driven organization.

We are looking for a mature and hands-on Head of People Excellence & Performance who can help PrimeWealth build a high-accountability, high-ownership team.

The person will be responsible for hiring, onboarding, performance management, OKR tracking, weekly reflection systems, employee coaching, manager support, documentation, and overall people operations.

We will give high preference to HR professionals who have worked in high-growth companies and have helped teams scale from a small team to a larger, more structured organization.

This role is ideal for someone who has seen the journey of a founder-led company moving from informal people practices to a more structured, performance-driven organization.

1. People Operations

You will own the complete employee lifecycle at PrimeWealth.

This includes:

• Hiring process and interview coordination
• Offer letters and onboarding documentation
• Joining formalities
• Probation reviews
• Confirmation process
• Leave and attendance discipline
• HR policies and employee records
• Exit documentation and handover process

You should be able to bring structure without making the company bureaucratic.

2. Hiring and Team Scaling

PrimeWealth is entering a phase where hiring quality will directly impact business quality.

You will help us build a structured hiring process for roles across advisory, planning, operations, client servicing, content, and leadership support.

You will be expected to:

• Create role scorecards
• Define hiring criteria
• Improve interview processes
• Help identify ownership-driven candidates
• Build onboarding plans for new hires
• Ensure every new team member understands the culture, expectations, and quality standards of PrimeWealth

We strongly prefer someone who has previously helped a small or mid-sized company scale its team in a structured way.

3. OKR and Performance Tracking

A major part of this role will be to ensure that team members are clear about their goals and are making progress every week.

You will work with founders and team leads to create a simple but effective OKR and goal-tracking system.

This includes:

• Monthly and quarterly goals
• Weekly priorities
• Progress tracking
• Review meetings
• Delay tracking
• Follow-up discipline
• Escalation where required

The goal is not just to create dashboards. The goal is to improve execution.

4. Weekly Reflection and Productivity Coaching

We want to build a culture where people reflect on their work, learn from mistakes, and improve every week.

You will run a weekly reflection system where team members review:

• What they committed to
• What they completed
• What got delayed
• What mistakes happened
• What they learned
• What support they need
• What they will improve next week

You should be able to identify patterns such as:

• People being busy but not productive
• People missing small but critical details
• People waiting for instructions
• People not closing loops
• People repeating the same mistakes
• People struggling with prioritization
• People communicating poorly with clients or internal teams

Your role will be to coach people, support their managers, and help them become more structured and accountable.

5. Performance Management and Documentation

In a business like ours, small mistakes can have a large client impact.

You will help us build a fair but firm performance management system.

This includes:

• Clear role expectations
• Feedback documentation
• Written warnings where required
• Performance Improvement Plans
• Probation reviews
• Escalation processes
• Exit documentation, if needed

The person should be comfortable balancing empathy with accountability.

We are not looking for someone who avoids difficult conversations. We are looking for someone who can handle them maturely, respectfully, and with proper documentation.

6. Manager and Team Lead Support

As the company grows, managers and team leads need support in giving feedback, setting expectations, reviewing work, and handling people issues.

You will work closely with team leads and help them improve how they manage people.

You will help managers:

• Set clear expectations
• Give timely feedback
• Review work properly
• Document performance issues
• Improve team communication
• Separate skill issues from attitude issues
• Handle difficult conversations professionally

This role is as much about building better managers as it is about managing employees.

7. Culture and Ownership

We want to build a team where people take ownership, communicate clearly, care about client outcomes, and improve continuously.

You will help reinforce the culture we want to build.

At PrimeWealth, we value people who are:

• Detail-oriented
• Responsible with client work
• Clear in communication
• Willing to learn
• Proactive in solving problems
• Comfortable with accountability
• Honest about mistakes
• Focused on improvement
• Strong at closing loops

You will help convert these values into real systems, rituals, and behaviors.

Who are we looking for

The ideal candidate should have:

• 5 to 10 years of experience in HR, People Operations, Talent, or Organizational Development
• Prior experience working in a high-growth company
• Experience helping teams scale from small to larger structures
• Strong understanding of hiring, onboarding, performance management, and HR documentation
• Ability to work directly with founders and senior team members
• Comfort with OKRs, weekly reviews, productivity systems, and accountability rhythms
• Ability to coach employees and managers
• Strong communication and documentation skills
• Maturity to handle difficult people conversations
• A practical, execution-oriented mindset

Strong preference for People Who have

• Worked in a founder-led company
• Helped build people systems from scratch
• Scaled teams from 20 to 100+, or similar growth stages
• Worked in services, consulting, financial services, wealth management, fintech, edtech, SaaS, or other high-accountability environments
• Managed both HR operations and performance systems
• Worked closely with business owners or leadership teams

This Role is not for you if

• You are looking for a payroll-only HR role
• You prefer only recruitment and do not want to handle performance management
• You are uncomfortable with difficult conversations
• You like policy creation but not execution
• You are not comfortable tracking goals and follow-ups
• You believe HR should only be a support function and not a performance partner

In the first 90 days, success will look like:

• A clear hiring and onboarding process
• Structured role expectations for key teams
• Weekly review and reflection rhythm implemented
• Basic OKR and goal-tracking system in place
• Performance documentation system created
• Team leads supported in feedback and review conversations
• Employee issues becoming less emotional and more structured
• The organization becoming more disciplined without becoming rigid

Location

Pune. This is a hands-on role and will require close interaction with founders, managers, and team members.

Compensation

10 LPA to 16 LPA

Why Join Us

This is an opportunity to build the people function of a growing company at an important stage of its journey.

You will not be joining just to maintain HR processes. You will be helping shape how the organization hires, grows, performs, reflects, and builds culture.

If you enjoy building structure, improving teams, coaching people, and working closely with founders in a high-growth environment, this role can be deeply meaningful.