HR Manager

CodeStore Technologies Pvt Ltd; India; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

CodeStore Technologies Pvt Ltd in India is seeking a Senior HR Manager to lead HR functions, build a high-performance culture, and drive strategic initiatives.

The role demands hands-on execution across recruitment, engagement, performance management, compliance, L&D, and org development, with mentoring responsibility for the HR team.

Qualifications

• MBA/PGDM in HR or equivalent required.
• Bachelor's degree in any discipline.
• SHRM, HRCI or similar HR certifications are an advantage.
• 8–12+ years of progressive HR experience, with at least 3–5 years in a managerial role.

Responsibilities

• Lead recruitment, employee engagement, performance management and HR operations.
• Mentor HR team and establish scalable processes.
• Ensure compliance and governance across HR functions.
• Drive learning & development and organizational development initiatives.

Skills

Strategic HR leadership

Talent acquisition

Performance management

Employee relations

Labour law compliance

Negotiation

Coaching and mentoring

Change management

HR analytics

Decision making

Excellent verbal and written commu­nic

High ownership and accountability

Ability to thrive in a fast-paced env

Education

MBA/PGDM in Human Resources or equivalent

Bachelor's degree

SHRM, HRCI or similar HR certifications

Tools

Zoho Recruit

Microsoft Office

Microsoft Excel

Power BI

HRMS platforms

Job description

CodeStore Technologies Pvt Ltd | Full time

8–12+ years of progressive HR experience, with at least 3–5 years in a managerial role within an IT services, software consulting, SaaS, or technology company.

Qualification

MBA/PGDM in Human Resources or equivalent.

Bachelor's degree in any discipline.

SHRM, HRCI or similar HR certifications are an advantage.

About the Role

We are looking for a highly capable Senior HR Manager to lead our Human Resources function and build a high-performance, ownership-driven culture. This role requires someone who can think strategically while remaining hands-on in execution.

The successful candidate will lead recruitment, employee engagement, performance management, HR operations, compliance, learning & development, and organizational development. They will also be responsible for mentoring and developing the HR team, establishing scalable HR processes, and personally stepping in to execute critical work whenever required.

This role is ideal for someone who enjoys building teams, improving processes, solving people challenges, and leading by example.

Key Responsibilities

HR Strategy & Business Partnership

Develop and execute HR strategies aligned with the company's business goals.

Partner with leadership to support business growth through effective workforce planning.

Drive organizational development initiatives and continuous process improvement.

Build a culture of ownership, accountability, collaboration, and continuous learning.

Advise leadership on people-related risks, succession planning, organizational design, and employee development.

Lead change management initiatives across the organization.

Talent Acquisition

Own end-to-end recruitment for technical and non-technical positions.

Build strong candidate pipelines using multiple sourcing channels.

Improve hiring quality while reducing recruitment turnaround time.

Work closely with hiring managers to understand workforce requirements.

Standardize interview processes and hiring practices.

Ensure an excellent candidate experience throughout the hiring lifecycle.

Continuously improve recruitment metrics including:

Time to Hire

Offer Acceptance Rate

Quality of Hire

Lead, mentor, and develop the HR team to create a high-performing HR function.

Coach team members through regular one-on-one meetings, feedback, and performance reviews.

Identify capability gaps and create structured learning and development plans.

Conduct regular training sessions on recruitment, compliance, HR operations, communication, interviewing, documentation, and employee engagement.

Encourage knowledge sharing and cross-training within the HR team.

Develop future HR leaders through coaching and delegation.

Build a culture where every HR team member takes ownership and continuously improves.

Hands-on Execution

Lead by example and remain actively involved in day-to-day HR operations whenever required.

Personally handle recruitment, employee relations, documentation, policy implementation, investigations, or HR operations during critical situations or periods of high workload.

Step in to close important positions, resolve escalations, or manage employee concerns without hesitation.

Balance strategic leadership with operational execution.

Take ownership of business outcomes rather than limiting responsibilities to delegation and supervision.

Demonstrate a strong execution mindset and willingness to "do the work" whenever necessary.

Performance Management

Drive company-wide goal setting, KRAs, KPIs, and appraisal processes.

Ensure probation reviews are completed on time.

Support managers in setting measurable objectives.

Lead performance review cycles.

Implement and monitor Performance Improvement Plans (PIPs).

Coach managers on effective performance conversations.

Recognize and reward high performers.

Employee Engagement & Culture

Build a positive, collaborative, and high-performance workplace culture.

Improve employee engagement and retention.

Conduct employee satisfaction surveys and implement action plans.

Lead recognition and reward programs.

Resolve employee grievances professionally and confidentially.

Organize employee engagement initiatives and cultural events.

Promote company values throughout the organization.

HR Operations

Oversee onboarding and offboarding processes.

Ensure employee records remain complete and accurate.

Manage attendance, leave administration, and payroll coordination.

Maintain HR policies, SOPs, and documentation.

Improve HR processes through automation and standardization.

Ensure HRMS data integrity.

Monitor service quality and turnaround times.

Learning & Development

Identify organizational training needs.

Develop annual learning plans.

Coordinate internal and external training programs.

Measure training effectiveness.

Promote continuous professional development across the organization.

Compliance & Governance

Ensure compliance with all applicable labour laws and statutory requirements.

Maintain HR documentation and statutory registers.

Conduct internal HR audits.

Handle disciplinary actions fairly and professionally.

Review and update HR policies regularly.

Ensure adherence to company policies and ethical standards.

HR Analytics & Reporting

Prepare and present monthly HR dashboards covering:

Headcount

Recruitment status

Open positions

Attrition

Employee retention

Performance review completion

HR operational metrics

Compliance status

HR budget utilization

Provide actionable insights and recommendations to leadership based on HR data.

Requirements

Required Skills

Strategic HR leadership

Talent acquisition

Performance management

Employee relations

Labour law compliance

Negotiation

Coaching and mentoring

Change management

HR analytics

Decision making

Excellent verbal and written communication

High ownership and accountability

Ability to thrive in a fast-paced environment

Technical Skills

Experience with one or more of the following:

Zoho Recruit

Microsoft Office

Microsoft Excel

Power BI (preferred)

HRMS platforms

Key Performance Indicators (KPIs)

Recruitment

Time to Hire

Offer Acceptance Rate

Quality of Hire

Position Closure Rate

HR Operations

Payroll Accuracy

HR Documentation Accuracy

HRMS Data Accuracy

Onboarding Completion Time

Policy Compliance

Employee Experience

Employee Engagement Score

Employee Satisfaction

Grievance Resolution Time

Retention of High Performers

First-Year Attrition Rate

Performance Management

PIP Success Rate

Team Development

HR Team Capability Improvement

Internal Promotions within HR

Team Productivity

Achievement of Individual HR Team KRAs

Compliance

Timely completion of all statutory filings

The ideal candidate will:

Lead by example.

Develop people rather than simply manage them.

Build systems that scale with business growth.

Make decisions based on data and business impact.

Take complete ownership of outcomes.

Inspire accountability and high performance.

Continuously improve HR processes and team capability.

Balance empathy with business needs.

Maintain high ethical and professional standards.

Why Join Us

You will have the opportunity to shape the people strategy of a growing technology consulting company, build a world-class HR function, mentor future HR leaders, and directly influence business growth. This role offers the autonomy to drive meaningful change while remaining closely connected to the day-to-day execution that makes a lasting impact.

This is a leadership-by-example role. We value managers who are willing to coach, mentor, build processes, and personally contribute to execution whenever the situation demands.