HR Generalist

Procreator; Navi Mumbai; Hybrid; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

ESOPs

Profit sharing

Referral bonuses

Learning funds

Hybrid work

Health coverage

Team retreats

Job summary

ProCreator is seeking a hands-on HR Generalist to own core HR operations across the employee lifecycle, from onboarding to exits, including payroll inputs and records management in Zoho People.

The role partners with recruiters and leaders to ensure policy governance, engagement programs, and smooth onboarding in a design-led agency environment based in Navi Mumbai.

Qualifications

• 4–5 years of relevant experience in HR operations, people operations, or HR generalist roles.
• Strong hands-on experience managing the employee lifecycle from onboarding to exit.
• Working knowledge of HRMS platforms, preferably Zoho People.
• Solid experience in onboarding, HR documentation, leave and attendance management, payroll input coordination, and employee records management.
• Ability to independently handle employee queries and routine people operations matters in a timely and professional manner.
• Good understanding of HR policies, process documentation, compliance coordination, and governance practices.
• Experience supporting employee engagement initiatives and people experience programs.
• Strong coordination skills, cross-functional collaboration with recruiters, managers, Accounts, IT, and leadership.
• Willingness to support recruitment execution when required by business demand.

Responsibilities

• Own end-to-end employee lifecycle administration from post-offer handover through onboarding, active employment, and exits.
• Manage employee records, letters, workflows, approvals, and documentation through HR systems, especially Zoho People.
• Handle joining formalities including employment documents, NDA, code of conduct, KYC, bank details, background verification coordination, and induction readiness.
• Coordinate with internal IT for asset allocation, ID creation, access setup, RFID cards, and onboarding requirements.
• Administer leave, attendance, holiday calendars, attendance regularizations, special leave creation, and exception handling.
• Provide accurate monthly payroll inputs to the Accounts team and support resolution of employee queries.
• Maintain HR documentation required for audits, compliance, and insurance-related processes.
• Drive probation confirmations, salary revision documentation, promotions, and related lifecycle actions.
• Act as a reliable first point of contact for HR policies, insurance, documentation, and routine employment matters.
• Plan and coordinate employee engagement initiatives including birthdays, work anniversaries, festivities, team activities, and learning sessions.

Skills

HR operations

Employee lifecycle

Zoho People

Payroll coordination

HR policies

Employee engagement

Recruitment coordination

Education

Bachelor’s degree

Tools

Zoho People

Zoho Recruit

Job description

Procreator - Digital Design Agency | Full time

HR Generalist

ProCreator is a design-led product consultancy working across strategy, design, and development to solve complex digital problems. We work on products and platforms across SaaS, enterprise,BFSI, fintech, IT consulting, and other high-complexity domains.

Job Description

ProCreator is looking for an HR Generalist / People Operations professional to own and drive core HR operations across the employee lifecycle, while helping strengthen people processes, employee experience, policy governance, and hiring coordination.

This role is ideal for someone who is hands-on, process-oriented, and comfortable managing day-to-day HR operations independently. The person will play a key role in ensuring smooth onboarding, employee record management, attendance and leave administration, payroll inputs, engagement initiatives, policy execution, and exit formalities. Alongside this, the role will also support recruitment governance and collaborate closely with the recruiter and hiring stakeholders to ensure process adherence and business continuity.

While the role is primarily an individual contributor position, the person may oversee one recruiter and is expected to step into hiring execution when recruitment volumes or business priorities demand it.

Key Responsibilities

1) Core HR Operations

Own end-to-end employee lifecycle administration from post-offer handover through onboarding, active employment, and exits

Manage employee records, letters, workflows, approvals, and documentation through HR systems, especially Zoho People

Handle joining formalities including employment documents, NDA, code of conduct, KYC, bank details, background verification coordination, and induction readiness

Coordinate with internal stakeholders such as IT for asset allocation, ID creation, access setup, RFID cards, and other onboarding requirements

Administer leave, attendance, holiday calendars, attendance regularizations, special leave creation, and exception handling

Provide accurate monthly payroll inputs to the Accounts team and support resolution of employee queries related to attendance, leave, payroll inputs, and employee records

Maintain HR documentation required for audits, compliance, and insurance-related processes

2) People Processes and Employee Experience

Drive probation confirmations, salary revision documentation, promotions, role changes, and related employee lifecycle actions

Act as a reliable first point of contact for employee queries related to HR policies, insurance, documentation, and routine employment matters

Plan and coordinate employee engagement initiatives including birthdays, work anniversaries, festive celebrations, team activities, culture-building efforts, and internal learning sessions

Support employee well-being initiatives, feedback surveys, POSH-related coordination, and periodic learning and development facilitation

Ensure a smooth, professional, and employee-friendly HR experience across key people touchpoints

3) Employee Relations and Governance

Support managers on policy interpretation, employee discipline matters, notice period discussions, underperformance cases, and other sensitive people issues, escalating when necessary

Maintain and update employee handbook, leave policy, code of conduct, and day-to-day HR process documentation

Help strengthen governance by ensuring HR processes are followed consistently and documentation is maintained accurately

Own HR workflow updates, template changes, automation requests, and coordination with system partners for issue resolution

4) Recruitment Coordination and Business Support

Provide recruitment governance support by coordinating hiring intake, role approvals, interview process adherence, and hiring progress tracking with stakeholders

Partner with the recruiter and hiring managers on offer approvals, parity checks, onboarding readiness, and seamless handover from recruitment to people operations

Support hiring execution directly during peak hiring periods or when business needs require additional recruitment bandwidth

Ensure recruitment ownership is approached with flexibility and collaboration, rather than as a rigidly separated function

Requirements

Must-Have Skills and Experience

4–5 years of relevant experience in HR operations, people operations, or HR generalist roles

Strong hands-on experience managing the employee lifecycle from onboarding to exit

Working knowledge of HRMS platforms , preferably Zoho People

Solid experience in onboarding, HR documentation, leave and attendance management, payroll input coordination, and employee records management

Ability to independently handle employee queries and routine people operations matters in a timely and professional manner

Good understanding of HR policies, process documentation, compliance coordination, and governance practices

Experience supporting employee engagement initiatives and people experience programs

Strong coordination skills, with the ability to work cross-functionally with recruiters, managers, Accounts, IT, and leadership

Willingness to support recruitment execution when required by business demand

Strong ownership mindset, attention to detail, process discipline, and comfort working in a fast-paced environment

Preferred Skills / Nice to Have

Proficiency in Zoho People and Zoho Recruit for HR operations and recruitment coordination

Ability to make backend changes, workflow updates, and system-level process improvements in Zoho tools

Experience creating, streamlining, and scaling HR processes for operational efficiency

Tech-savvy mindset with interest in AI adoption in HR , including automation, analytics, chatbots, and AI-enabled hiring tools

Awareness of evolving HR technology trends and the ability to suggest process or system improvements

Prior experience working in UX/UI, development, branding, creative, or marketing agency environments will be preferred for stronger business and cultural fit

Education

Bachelor’s degree in any discipline

Relevant work experience and practical HR capability will be valued more than academic specialization

What Success Looks Like in the First 90 Days

By the end of the first 90 days, success in this role would look like:

You have taken ownership of day-to-day HR operations and are independently managing core employee lifecycle processes with minimal supervision

Employee records, onboarding documentation, leave and attendance tracking, and routine HR workflows are well organized and running smoothly in Zoho People

Payroll inputs are being shared accurately and on time, with fewer follow-ups or errors

New joiner onboarding is structured, timely, and well-coordinated across HR, IT, and other stakeholders

Employee queries are being responded to promptly and professionally, creating a dependable HR support experience

Key HR documents, templates, and policy/process trackers are updated, easy to access, and better organized than before

At least a few process improvement opportunities have been identified and implemented across HR operations, workflows, or system usage

Employee engagement and people experience initiatives are being run consistently with strong coordination and follow-through

Recruitment governance is running smoothly, with proper coordination between hiring managers, recruiter, and internal stakeholders

During high hiring periods, you are able to step in and support recruitment execution without losing grip on core HR operations

You have built trust with employees, managers, the recruiter, and the COO as a reliable owner of people operations

Who You Are

Hands-on and dependable, with a strong bias for execution

Comfortable balancing structure, empathy, and responsiveness in day-to-day HR work

Process-minded, organized, and able to manage multiple moving parts without losing detail

Collaborative and practical in approach, with the confidence to work closely with managers and leadership

Adaptable enough to support both people operations and hiring priorities as needed

This role offers the opportunity to build meaningful impact across people operations in a growing business environment. You will help shape core HR processes, improve employee experience, support managers and teams, and bring structure and consistency to the people function while partnering closely with leadership.

At ProCreator, we’re not just offering a job; we’re providing a platform for you to thrive, grow, and lead. Here’s what makes us unique:

Wealth-Building Benefits : ESOPs, Shared Appreciation Rights (SAR), profit-sharing, and referral bonuses to recognize your contributions.

Skill Development : Access professional growth funds, learning courses, and mentorship programs tailored to your ambitions.

A Work Environment That Inspires:

Comfort Redefined: Ergonomic furniture, standing desks, and training for optimal productivity and well-being.

Flexibility : We offer the flexibility of working from the office as well as hybrid work arrangements.

Health and Wellness Focus :

Comprehensive Health Coverage : Insurance up to INR 5,00,000.

Team Bonding Retreats: Strengthen connections and recharge during annual team-building getaways.

A Culture That Values You :

Feedback-Driven Growth : Transparent policies, wellness seminars, and a supportive community invested in your success.

Leadership Opportunities : Participate in hackathons, design sprints, and leadership programs to accelerate your career.