Head of Business Development – GCC

TechDoQuest; Bengaluru; On-site; INR 7,000,000 - 9,000,000; Full time

Job summary

TechDoQuest seeks a senior leader to drive the India GCC strategy, performance, and people development. You will oversee delivery, budgets, governance, and stakeholder relationships across global units, guiding transformation and cost optimisation while scaling operations.

The role requires 15+ years of leadership experience in GCC or large-scale India operations and a deep understanding of global operating models. It is a high-impact, senior leadership position based in Bengaluru.

Qualifications

• 15+ years of relevant leadership experience, GCC or large-scale India operations
• Strong understanding of global operating models and India GCC dynamics
• Experience scaling teams and driving business value

Responsibilities

• Develop and execute the strategic roadmap for the India GCC in line with global objectives
• Provide overall leadership for India operations including performance, workforce planning, and budgets
• Partner with global leaders to expand scope, capabilities and value delivered by the India GCC
• Drive operational excellence, productivity, and continuous improvement
• Build and execute the India talent strategy including leadership hiring and succession planning
• Establish a high-performance culture with focus on engagement, retention and leadership development
• Own senior stakeholder relationships across global functions and business units
• Drive transformation, automation, digitalisation and adoption of emerging tech
• Ensure governance, risk, compliance and business continuity
• Oversee financial and operational performance against targets
• Identify opportunities for cost optimisation while maintaining quality
• Represent the India GCC with internal and external stakeholders
• Build a strong leadership team and develop the next level of India leadership

Skills

Leadership

Strategic planning

Stakeholder management

People leadership

Job description

• Develop and execute the strategic roadmap for the India GCC in alignment with global business objectives.
• Provide overall leadership for India operations, including business performance, workforce planning, delivery, governance and operating budgets.
• Partner with global business leaders to identify opportunities to expand the scope, capabilities and value delivered by the India GCC.
• Drive operational excellence, productivity, process optimisation and continuous improvement.
• Build and execute the India talent strategy, including leadership hiring, succession planning, capability development and workforce scaling.
• Establish a high-performance culture with strong focus on employee engagement, retention and leadership development.
• Own senior stakeholder relationships across global functions and business units.
• Drive transformation, automation, digitalisation and adoption of emerging technologies where relevant.
• Ensure effective governance, risk management, compliance and business continuity.
• Oversee financial and operational performance against agreed targets.
• Identify opportunities for cost optimisation while maintaining quality and business outcomes.
• Represent the India GCC with key internal and external stakeholders.
• Build a strong leadership team and develop the next level of India leadership.

Candidate Profile

• 15+ years of relevant experience with significant leadership responsibility.
• Experience leading a GCC, captive centre, shared services organisation or large-scale India business operation.
• Strong understanding of global operating models and India GCC dynamics.
• Demonstrated experience in scaling teams/business operations.
• Strong commercial, financial and strategic acumen.
• Excellent stakeholder management and executive communication skills.
• Experience managing senior global stakeholders and cross-functional teams.
• Strong people leadership and organisational development capabilities.
• Transformation, technology and process-improvement orientation.

Key Success Measures

• GCC growth and expansion
• Business value delivered to global stakeholders
• Operational and financial performance
• Talent retention and leadership strength
• Productivity and process improvement
• Capability development and transformation