Head of AI and Process Automation

CKPC Properties; Bengaluru; On-site; INR 5,500,000 - 9,000,000; Full time

Job summary

CKPC Properties seeks a hands-on AI and automation leader to work with business teams, identify value, and build deployable solutions across leasing, PMO, finance, and sales workflows.

You will personally build and ship AI-enabled processes, align with existing systems, and drive adoption while managing a small team as the function scales.

Qualifications

• Proven track record of building and shipping AI-driven tools or automation solutions.
• Experience in process-heavy or operationally complex industries.
• Hands-on with LLM APIs, RAG, AI agents or intelligent workflows.
• Full-stack capability to deliver prototypes with minimal engineering support.
• Experience integrating tech with CRM/ERP and other systems.
• Strong change-management and stakeholder buy-in skills.
• Hands-on senior IC with potential to grow a team.

Responsibilities

• Audit workflows to identify high-ROI AI and automation opportunities.
• Translate business problems into practical AI, automation, and workflow solutions.
• Build and ship solutions directly using LLM APIs, RAG, automation/workflow platforms.
• Lead a small internal team or external vendors to deliver solutions quickly.
• Evaluate build vs buy vs integrate decisions for AI/automation tools.
• Integrate solutions with existing business systems such as CRM and ERP.
• Establish data hygiene, documentation, and workflows where required.
• Drive adoption of new tools and processes with business leaders.
• Define and track measurable outcomes like time saved and efficiency gains.
• Present impact and progress to senior leadership with clear business metrics.
• Help establish AI/automation roadmap and operating model from scratch.

Skills

AI tool building

LLM APIs

RAG / retrieval AI

Automation platforms

Full-stack delivery

Stakeholder comms

Change management

Hands-on leadership

Tools

n8n

Zapier

Power Automate

CRM integration

ERP integration

Job description

We are looking for a hands‑on AI and automation leader who can work directly with business teams to understand how processes actually work, identify where technology can create measurable value, and then build and deploy the solution. You could be working on anything from automating parts of a commercial leasing workflow to improving a PMO tracker, enhancing deal analysis, streamlining finance processes, or building intelligence into a residential sales pipeline. This is not a strategy‑only AI leadership role. We are looking for someone who can get into the details, build solutions themselves, work with existing systems and tools, and drive adoption across the organisation. The role will initially be highly hands‑on, with the opportunity to build and manage a small team as the function scales.

Responsibilities:

• Audit workflows across commercial leasing, residential sales, PMO, finance, and transactions to identify high-ROI AI and automation opportunities.
• Translate business problems into practical AI, automation, and workflow solutions.
• Build and ship solutions directly using LLM APIs, RAG, automation/workflow platforms, and related technologies.
• Where appropriate, lead a small internal team or external vendors to deliver solutions quickly.
• Evaluate build vs. buy vs. integrate decisions across AI and automation tools.
• Integrate solutions with existing business systems such as CRM, accounting/ERP platforms, and other operational tools.
• Establish foundational data hygiene, documentation, workflows, and systems where required.
• Work closely with business leaders and functional teams to drive adoption of new tools and processes.
• Manage resistance to change and ensure solutions are actually used in day-to-day operations.
• Define and track measurable outcomes such as time saved, process efficiency, cost reduction, throughput, and productivity gains.
• Present impact and progress to senior leadership through clear business metrics.
• Help establish the organisation's AI and automation roadmap and operating model from scratch.

Requirements:

• Proven track record of personally building and shipping AI-driven tools, products, or automation solutions.
• Experience working within a process-heavy or operationally complex business, such as real estate, financial services, manufacturing, logistics, or a comparable environment.
• Strong hands‑on experience with: LLM APIs, RAG / retrieval-based AI applications, AI agents or intelligent workflows, Automation/workflow platforms such as n8n, Zapier, Power Automate, or equivalent tools.
• Sufficient full-stack capability to take a solution from problem definition to prototype working implementation, without depending entirely on a separate engineering team.
• Experience integrating technology solutions with existing business/enterprise systems.
• Demonstrated ability to work with non-technical stakeholders, including senior business leaders and functional heads.
• Strong change-management and adoption skills; you should be comfortable convincing teams to change how they work.
• Ability to operate as a hands‑on individual contributor at senior leadership level, with the potential to build and manage a small team as the function grows.
• Strong commercial judgment and ability to distinguish between interesting technology and technology that creates meaningful business value.

Nice to Have:

• Experience in real estate, PropTech, or adjacent industries.
• Experience with lease abstraction or document intelligence.
• Experience building or improving deal underwriting / financial analysis workflows.
• Experience with CRM automation, lead scoring, or sales intelligence.
• Previous experience establishing an AI/automation function from scratch.
• Experience working with legacy systems and fragmented business data.