HEAD – LAB CHEMICALS

Pon Pure Chemicals Group; Mumbai; On-site; INR 6,500,000 - 8,500,000; Full time

Job summary

Pon Pure Chemicals Group is seeking a Head - Lab Chemicals to lead the portfolio across India, accountable for revenue, profitability, market expansion and team leadership. The role requires strategic market presence and direct engagement with key customers, institutions and partners.

The successful candidate will develop growth strategies, build distributor networks, and guide offline marketing efforts to expand the company’s footprint in academic, research and industrial markets.

Responsibilities

• Develop and execute offline marketing strategies to promote the company's product portfolio to target customers (academic institutions, research labs, pharmaceutical companies, etc.).
• Plan and oversee participation in trade shows, exhibitions, and industry events to enhance brand visibility and generate leads.
• Organize product demonstrations, seminars, and workshops to showcase product applications and benefits.
• Create and distribute offline marketing collateral such as brochures, catalogs, flyers, and posters.
• Build partnerships with distributors, dealers, and agents to expand the company's reach in the market.
• Work closely with the sales team to create region-specific sales strategies and support field sales efforts.
• Identify and prioritize key accounts and prospects for direct engagement and relationship building.
• Provide sales tools such as pricing guides, product datasheets, and competitive analysis to assist the sales team.
• Conduct market visits to understand customer needs, gather feedback, and identify opportunities for growth.
• Establish and maintain strong relationships with existing customers to ensure satisfaction and loyalty.
• Act as a point of contact for key accounts, ensuring their needs are met and issues are resolved promptly.
• Gather customer feedback to refine marketing strategies and improve product offerings.
• Develop a customer segmentation strategy to tailor marketing and sales efforts and improve engagement.
• Conduct market research to identify new trends, customer needs, and competitor activities in the offline space.
• Analyze sales and marketing data to identify areas for improvement and develop actionable insights.
• Monitor and evaluate the performance of offline campaigns and adjust strategies as needed.
• Collaborate with the R&D and production teams to understand product features, benefits, and applications.
• Provide training to the sales team on product knowledge and effective offline marketing techniques.

Job description

We are looking for a highly experienced, commercially astute and result-oriented Head - Lab Chemicals to lead and drive the overall business of the Lab Chemicals vertical across India. The incumbent will have end-to-end business responsibility for developing and executing the growth strategy for the Lab Chemicals portfolio, with accountability for revenue, profitability, market expansion, customer acquisition, key account development, channel management, product portfolio growth and team leadership. The role requires a strong understanding of the Laboratory Chemicals, Research Chemicals, Scientific Products, Life Sciences, Pharmaceutical, Academic and Industrial Research markets, along with a proven track record of building businesses, developing markets and delivering sustainable growth.

About the Role

The successful candidate will be expected to combine strategic leadership with strong market presence, personally engaging with key customers, institutions, channel partners and industry stakeholders while providing direction to the sales and business development organization.

Responsibilities

Key Responsibilities

• Develop and execute offline marketing strategies to promote the company's product portfolio to target customers (academic institutions, research labs, pharmaceutical companies, etc.).
• Plan and oversee participation in trade shows, exhibitions, and industry events to enhance brand visibility and generate leads.
• Organize product demonstrations, seminars, and workshops to showcase product applications and benefits.
• Create and distribute offline marketing collateral such as brochures, catalogs, flyers, and posters.
• Build partnerships with distributors, dealers, and agents to expand the company's reach in the market.

Sales and Support

• Work closely with the sales team to create region-specific sales strategies and support field sales efforts.
• Identify and prioritize key accounts and prospects for direct engagement and relationship building.
• Provide sales tools such as pricing guides, product datasheets, and competitive analysis to assist the sales team.
• Conduct market visits to understand customer needs, gather feedback, and identify opportunities for growth.

Customer Relationship Management

• Establish and maintain strong relationships with existing customers to ensure satisfaction and loyalty.
• Act as a point of contact for key accounts, ensuring their needs are met and issues are resolved promptly.
• Gather customer feedback to refine marketing strategies and improve product offerings.
• Develop a customer segmentation strategy to tailor marketing and sales efforts and improve engagement.

Market Research & Analysis

• Conduct market research to identify new trends, customer needs, and competitor activities in the offline space.
• Analyze sales and marketing data to identify areas for improvement and develop actionable insights.
• Monitor and evaluate the performance of offline campaigns and adjust strategies as needed.
• Collaborate with the R&D and production teams to understand product features, benefits, and applications.
• Provide training to the sales team on product knowledge and effective offline marketing techniques.