Head – Industrial & Logistics Parks

JobItUs; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JobItUs seeks a seasoned Head of Industrial & Logistics Parks to lead facilities management, operations, P&L ownership, and CAM recovery across 7-8 parks PAN India, with Mumbai as a base. The role demands strategic and hands-on leadership to optimise costs, drive governance, and ensure world-class service across all sites.

You will manage regional/site teams, enhance client relationships, and steer compliance, safety, and asset preservation initiatives, while delivering enhanced portfolio

Qualifications

• Graduate with experience in Facilities Management / Operations.
• Ex Defence personnel preferred.
• Certifications in Facilities Management, Safety, or Asset Management will be an advantage.

Responsibilities

• Lead operations for 7-8 Industrial & Logistics Parks across PAN India.
• Own portfolio P&L and financial performance; monitor margins and cost optimization.
• Prepare CAM budgets, billing, reconciliation, and recovery with finance teams.
• Maintain strong client & tenant relationships; conduct governance meetings and reviews.
• Oversee hard and soft services (electrical, HVAC, DG, fire & life safety, STP/WTP, housekeeping, landscaping, pest control, security).
• Ensure preventive and predictive maintenance programs; drive EHS initiatives and risk management.
• Manage national and regional FM service providers; drive vendor performance via KPIs and SLAs.
• Lead regional and site FM teams; build high-performance culture and succession plans.
• Develop long-term asset management plans; prioritise CAPEX and oversee upgrades and projects.
• Provide periodic portfolio performance reports to senior management and investors.

Job description

Head - Industrial & Logistics Parks (Facilities Management, Operations, P&L & CAM)

Location: Mumbai
Geographical Scope: PAN India (7-8 Industrial & Logistics Parks)

The Portfolio Head will be responsible for the strategic and operational management of a portfolio of Industrial & Logistics Parks across India. The role encompasses end-to-end responsibility for Facilities Management, Property Operations, Client Relationship Management, P&L ownership, CAM budgeting and recovery, statutory compliance, EHS (Environment, Health & Safety), asset preservation, vendor management, and operational excellence.

The incumbent will lead regional/site teams, drive customer satisfaction, optimise operational costs, ensure compliance, and maximise portfolio profitability while maintaining world-class service standards across all parks.

Key Responsibilities

1. Portfolio Leadership & Operations

• Lead operations for 7-8 Industrial & Logistics Parks across PAN India.
• Develop and implement operational strategies aligned with business objectives.
• Drive standardization of FM processes, SOPs, and governance frameworks.
• Ensure seamless day-to-day operations across all sites.
• Establish performance metrics and operational KPIs.

2. P&L Management

• Own portfolio P&L and financial performance.
• Monitor revenue, operating expenses, margins, and profitability.
• Identify cost optimization opportunities without impacting service quality.
• Present monthly, quarterly, and annual financial reviews to leadership.
• Drive budget adherence and financial discipline across sites.

3. CAM Management & Recovery

• Prepare annual CAM budgets and operating plans.
• Ensure accurate CAM computation, billing, reconciliation, and recovery.
• Monitor recovery percentages and outstanding receivables.
• Drive transparency and audit compliance in CAM processes.
• Work closely with finance and leasing teams for budget forecasting.

4. Client & Tenant Relationship Management

• Serve as the primary escalation point for key clients and tenants.
• Maintain strong stakeholder relationships with occupiers, developers, and investors.
• Conduct business reviews and governance meetings.
• Ensure high customer satisfaction and tenant retention.

5. Facilities Management

• Oversee hard and soft services including:
• Electrical systems
• HVAC
• DG operations
• Fire & Life Safety systems
• STP/WTP operations
• Housekeeping
• Landscaping
• Pest control
• Security services
• Ensure preventive and predictive maintenance programs are effectively implemented.

6. Compliance, EHS & Risk Management

• Ensure compliance with all statutory and regulatory requirements.
• Lead health, safety, and environmental initiatives.
• Drive audit readiness and closure of compliance observations.
• Ensure validity and renewal of all licenses and permits.
• Lead incident investigations and risk mitigation programs.

7. Vendor & Contract Management

• Manage national and regional FM service providers.
• Drive vendor performance through KPIs and SLAs.
• Lead contract negotiations, renewals, and commercial reviews.
• Ensure service delivery excellence and contractual compliance.

8. Team Leadership

• Lead regional and site FM teams across the portfolio.
• Build a high-performance culture focused on accountability and customer service.
• Develop succession planning and talent development programs.
• Conduct performance reviews and mentoring initiatives.

9. Asset Preservation & Capital Projects

• Develop long-term asset management plans.
• Evaluate and prioritize CAPEX requirements.
• Oversee facility upgrades, sustainability initiatives, and infrastructure projects.
• Ensure efficient project execution within budget and timelines.

10. Reporting & Governance

• Provide periodic portfolio performance reports to senior management and investors.
• Track operational, financial, compliance, and customer satisfaction metrics.
• Lead management reviews and governance forums.

Qualifications

• Graduate with experience in Facilities Management / Operations.
• Ex Defence personnel preferred.
• Certifications in Facilities Management, Safety, or Asset Management will be an advantage.

Experience

• 15-20+ years of experience in Facilities Management, Industrial Parks, Logistics Parks, Warehousing, Real Estate, or Asset Management.
• Minimum 8-10 years in leadership roles managing multi-site portfolios.
• Strong exposure to P&L management, CAM budgeting, compliance, and client management.

Desired Competencies

• Strategic Leadership
• Financial Acumen & P&L Management
• CAM Expertise
• Stakeholder Management
• Contract Negotiation
• Compliance & Risk Management
• Team Building
• Operational Excellence
• Customer Centricity
• Commercial Orientation