Head Digital Infrastructure

Michael Page; Mumbai; On-site; INR 4,000,000 - 8,000,000; Full time

Benefits offered by this job

Competitive remuneration package

Job summary

A leading technology firm in Mumbai is seeking an experienced leader to drive digital transformation initiatives. The role emphasizes a multi-year digital and AI roadmap, operational digitization, and cybersecurity management. The ideal candidate possesses over 25 years in technology and infrastructure, with strong experience in leading automation initiatives. This position offers a competitive remuneration package and the opportunity to significantly influence operational efficiency and customer satisfaction.

Qualifications

• 25+ years in Technology, Cloud, Telecom, or Infrastructure.
• 8-10+ years leading digital transformation and automation initiatives.
• Strong grounding in enterprise IT, cybersecurity, automation, and multi-site operations.

Responsibilities

• Define the multi-year digital and AI roadmap.
• Digitize core operational processes and integrate monitoring systems.
• Lead cybersecurity strategy and drive enterprise-wide risk management.
• Enhance customer experience through secure digital platforms.
• Design and operate a centralized 24×7 operations centre with unified monitoring, incident management, escalation, and performance improvement.
• Enhance customer experience through secure digital portals, dashboards, reporting capabilities, and improved service transparency.

Skills

Technology management

Digital transformation

Cybersecurity

Operational automation

Stakeholder management

Stakeholder Management

Change Management

Job description

About Our Client

Our client is a large, reputable technology‑led infrastructure operator with a strong nationwide presence. The organisation is committed to modernising its digital stack, strengthening cybersecurity, and building scalable, future‑ready operational systems to support long‑term growth.

Job Description

1. Digital Strategy & Governance: Define the multi‑year digital and AI roadmap, standardize enterprise platforms, and strengthen governance, compliance, and change‑management frameworks.

2. Operations Digitalisation & Automation: Digitize core operational processes, integrate monitoring systems into a unified digital ecosystem, and scale automation to improve efficiency and consistency.

3. Cybersecurity & IT Risk Leadership: Lead cybersecurity strategy, implement security controls and incident‑response mechanisms, and drive enterprise‑wide risk and vulnerability management.

4. AI, Data & Analytics Enablement: Drive the adoption of analytics, automation, and AI for reporting, forecasting, operational insights, and ensure secure integration across all systems.

5. Centralised Operations Centre Oversight: Design and operate a centralized 24×7 operations centre with unified monitoring, incident management, escalation, and performance improvement.

6. Customer‑Facing Digital Enhancements: Enhance customer experience through secure digital portals, dashboards, reporting capabilities, and improved service transparency.

The Successful Applicant

Experience

• * 25+ years in Technology, Cloud, Telecom, or Infrastructure.
• * 8-10+ years leading digital transformation and automation initiatives.
• * Strong grounding in enterprise IT, cybersecurity, automation, and multi‑site operations.

Technical Strengths

• * Enterprise IT, infrastructure, cybersecurity, digital platforms.
• * Experience with automation, analytics, AI/ML, IoT, and integration of large operational systems.

Leadership Competencies

• * Strong stakeholder influence across CXO, operations, and engineering.
• * Ability to drive organisation‑wide adoption and change.
• * Strategic, structured, and decisive problem‑solver.

What's on Offer

• Competitive remuneration package

If you are ready to take on this exciting challenge in Mumbai, we encourage you to apply and contribute to the success of our client's technology initiatives.