Head Delivery & Business Transformation – Granary

Fynd; Mumbai; On-site; INR 6,000,000 - 9,000,000; Full time

Benefits offered by this job

Learning Wallet

Job summary

Fynd is seeking a strategic leader to drive delivery excellence, business transformation, and platform execution for Granary in Mumbai. The role oversees large-scale initiatives across supply chain, inventory, fulfillment, merchandising, and customer experience platforms, translating business priorities into scalable capabilities.

The ideal candidate brings 15+ years in delivery or program leadership within retail or omnichannel ecosystems, with strong stakeholder management and a product

Qualifications

• 15+ years of experience in Delivery, Transformation, Product, or Program Leadership roles.
• Strong understanding of retail, grocery, supply chain, commerce, or omnichannel ecosystems.
• Strong stakeholder management and executive communication skills.

Responsibilities

• Partner with Reliance Retail business leaders to define and execute strategic transformation initiatives.
• Drive modernization and optimization across grocery operations and digital commerce capabilities.
• Identify opportunities to improve inventory productivity, fulfillment efficiency, customer experience, and operational excellence.
• Translate business objectives into executable platform roadmaps.
• Own delivery of strategic programs across the Granary ecosystem.
• Establish governance frameworks and delivery operating models.
• Ensure programs meet quality, timeline, budget, and business outcome commitments.
• Drive Agile and product-centric ways of working.
• Collaborate with Product leadership to shape platform capabilities.
• Drive alignment between business priorities and platform investments.
• Support roadmap planning, prioritization, and execution.
• Enable platform scalability, resilience, and operational readiness.

Skills

Delivery leadership

Program management

Stakeholder management

Agile methods

Retail domain knowledge

Job description

Head Delivery & Business Transformation – Granary

About Fynd

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

Role Overview

We are seeking a strategic leader to drive delivery excellence, business transformation, and platform execution for Granary.This role will lead large-scale business-critical initiatives spanning supply chain, inventory, fulfillment, merchandising, commerce, store operations, and customer experience platforms. The ideal candidate combines strong program leadership with retail domain expertise, product mindset, and the ability to influence senior business stakeholders.The leader will be responsible for translating business priorities into scalable platform capabilities while ensuring operational excellence, predictable execution, and measurable business outcomes.

Responsibilities

• Partner with Reliance Retail business leaders to define and execute strategic transformation initiatives.
• Drive modernization and optimization across grocery operations and digital commerce capabilities.
• Identify opportunities to improve inventory productivity, fulfillment efficiency, customer experience, and operational excellence.
• Translate business objectives into executable platform roadmaps.
• Own delivery of strategic programs across the Granary ecosystem.
• Establish governance frameworks and delivery operating models.
• Ensure programs meet quality, timeline, budget, and business outcome commitments.
• Drive Agile and product-centric ways of working.
• Collaborate with Product leadership to shape platform capabilities.
• Drive alignment between business priorities and platform investments.
• Support roadmap planning, prioritization, and execution.
• Enable platform scalability, resilience, and operational readiness.
• 15+ years of experience in Delivery, Transformation, Product, or Program Leadership roles.
• Strong understanding of retail, grocery, supply chain, commerce, or omnichannel ecosystems.
• Strong stakeholder management and executive communication skills.
• We help you upskill by organising in-house courses on important subjectsLearning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Qualifications

Preferred

• Experience with inventory, fulfillment, supply chain, or commerce platforms.
• Experience in platform modernization initiatives.
• Exposure to data, AI, and operational analytics.

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we're seeking talented individuals eager to grow with us.We believe in empowering our people to take ownership, lead with confidence, and shape their careers.Learning Wallet: Enrol in external courses or certifications to upskill—we'll reimburse the costs to support your development.

Culture

We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!

What happens next?

• The hiring team reviews your profile for the role.
• Watch your inbox for hiring updates and next steps.

Emails follow your notification preferences. Check spam or junk if needed.