Guest Services Associate - Food & Beverage Service

Hyatt Regency; Panaji; On-site; INR 279,000 - 446,000; Full time

Job summary

Hyatt Regency Goa, Panaji, seeks an attentive hospitality professional to deliver outstanding guest service at our hotel. You will address guest needs, coordinate food and beverage orders, and support smooth operations across departments.

Ideal candidates are customer-focused, courteous, and willing to participate in ongoing training to enhance service standards and ensure health and safety guidelines are consistently met.

Responsibilities

• Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
• Manage food and beverage orders, handle cash transactions, and maintain accurate records.
• Collaborate with other departments to ensure seamless service delivery.
• Resolve guest complaints and issues professionally and courteously.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Participate in ongoing training and development to enhance skills and knowledge.

Job description

• Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
• Manage food and beverage orders, handle cash transactions, and maintain accurate records.
• Collaborate with other departments to ensure seamless service delivery.
• Resolve guest complaints and issues professionally and courteously.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Participate in ongoing training and development to enhance skills and knowledge.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.