Guest Service Officer- Front Office

Hyatt Hotels Corporation; Meerut; On-site; INR 223,000 - 357,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Officer for our reception within the Rooms Division. You will provide excellent and consistent service to guests and support smooth front desk operations.

Ideally you hold a relevant hospitality diploma, have at least 2 years of hotel operations experience, and possess strong customer service and communication skills to thrive in a fast-paced environment. The role offers exposure to a luxury hospitality environment in Meerut, with opportunities

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to guests at the reception.
• Support smooth and efficient operation of the Reception within the Rooms Division.

Skills

Customer service

Interpersonal skills

Communication skills

Education

Diploma in Hospitality or Tourism Management

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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