Guest Service Officer

Hyatt; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

Hyatt Jaipur Hari Bagh is seeking a Guest Service Officer to deliver an excellent, consistent level of service at the Reception within the Rooms Division. You will play a key role in ensuring smooth check-ins, guest inquiries, and coordination with other departments, creating a warm and seamless guest experience.

Ideally you hold a hospitality degree or diploma and have at least two years of hotel operations experience.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• You will be responsible to provide an excellent and consistent level of service to your customers.
• The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Organization- Hari Bagh Jaipur

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.