Guest Service Officer-Recreation

Grand Hyatt; Panaji; On-site; INR 300,000 - 420,000; Full time

Job summary

Grand Hyatt Goa is seeking a Guest Service Officer to deliver an excellent and consistent level of service to guests. This role contributes to the smooth operation of Camp Hyatt within the Recreation Department, leveraging hospitality expertise and strong customer service skills.

The position requires a professional with 2+ years in hotel operations and solid communication abilities. Ideal candidates hold a diploma in Hospitality or Tourism management and demonstrate interpersonal skills

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of Camp Hyatt within the Recreation Department.

Skills

Customer service

Interpersonal skills

Communication

Hospitality experience

Education

Diploma in Hospitality or Tourism management

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of Camp Hyatt within the Recreation Department

Grand Hyatt Goa

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.