Guest Service Associate Housekeeping

Radisson Collection; India; On-site; INR 201,000 - 223,000; Full time

Job summary

Radisson Blu Hotel New Delhi Paschim Vihar is seeking a housekeeping associate to clean and maintain guest rooms, public areas, and corridors according to hotel standards. Freshers are welcome, with hotel housekeeping experience considered an advantage.

The role requires attention to cleanliness and guest satisfaction on a fast-paced property. The position involves making beds, replenishing amenities, reporting maintenance issues, and coordinating with other departments to ensure a seamless

Qualifications

• Good communication and interpersonal skills.
• Guest-oriented and service-focused approach.
• Knowledge of basic housekeeping procedures and cleaning techniques.
• Attention to detail and cleanliness.
• Ability to work in a fast-paced hotel environment.

Responsibilities

• Clean and maintain guest rooms, corridors, public areas, and other assigned areas as per hotel standards.
• Ensure guest rooms are properly arranged, cleaned, and replenished with required amenities.
• Make beds, change linen, dust, vacuum, mop, and sanitize rooms and bathrooms.
• Replenish guest supplies and amenities as per established standards.
• Report maintenance issues, damages, missing items, or any unusual observations to the concerned supervisor.
• Handle guest requests promptly and courteously and coordinate with other departments when required.
• Maintain cleanliness and hygiene standards in all assigned areas.
• Follow proper procedures for handling lost and found items.
• Ensure proper use and care of housekeeping equipment, cleaning chemicals, and other materials.
• Follow all hotel policies related to safety, hygiene, security, and grooming.
• Maintain professional conduct and courteous communication with guests and colleagues.
• Assist in maintaining housekeeping stores, linen rooms, and equipment as required.
• Support the Housekeeping team during high occupancy, special events, and peak operational periods.
• Complete assigned duties within the stipulated time while maintaining quality standards.
• Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

Skills

Good communication

Interpersonal skills

Guest service mindset

Team work

Education

Minimum 10th/12th standard; Hotel Management/Hotel Operations qualification preferred.

Job description

Company Description

The Radisson Blu Hotel, New Delhi Paschim Vihar is a 5-star upscale property on Outer Ring Road in West Delhi. It features 178 rooms and suites, four dining options, a large fitness center, an outdoor pool, a spa, and versatile event spaces

Job Description

• Clean and maintain guest rooms, corridors, public areas, and other assigned areas as per hotel standards.
• Ensure guest rooms are properly arranged, cleaned, and replenished with required amenities.
• Make beds, change linen, dust, vacuum, mop, and sanitize rooms and bathrooms.
• Replenish guest supplies and amenities as per established standards.
• Report maintenance issues, damages, missing items, or any unusual observations to the concerned supervisor.
• Handle guest requests promptly and courteously and coordinate with other departments when required.
• Maintain cleanliness and hygiene standards in all assigned areas.
• Follow proper procedures for handling lost and found items.
• Ensure proper use and care of housekeeping equipment, cleaning chemicals, and other materials.
• Follow all hotel policies related to safety, hygiene, security, and grooming.
• Maintain professional conduct and courteous communication with guests and colleagues.
• Assist in maintaining housekeeping stores, linen rooms, and equipment as required.
• Support the Housekeeping team during high occupancy, special events, and peak operational periods.
• Complete assigned duties within the stipulated time while maintaining quality standards.
• Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

Qualifications

• Qualification: Minimum 10th/12th standard; Hotel Management/Hotel Operations qualification preferred.
• Experience: Freshers can be considered; prior experience in hotel housekeeping will be an advantage.

Additional Information

• Good communication and interpersonal skills.
• Guest-oriented and service-focused approach.
• Knowledge of basic housekeeping procedures and cleaning techniques.
• Attention to detail and cleanliness.
• Ability to work effectively as part of a team.
• Good time management and organizational skills.
• Ability to work in a fast-paced hotel environment.
• Basic knowledge of hotel safety and hygiene standards.
• Positive attitude, discipline, and professional grooming.

Job Details

• Hotel Name: Radisson Blu Hotel New Delhi Paschim Vihar
• Compensation: INR 18000 - INR 20000 - monthly