GSA Food & Beverage

SmartRecruiters, Inc.; Coimbatore District; On-site; INR 134,000 - 201,000; Full time

Job summary

Accor is hiring for front-line Food & Beverage roles in India. You will perform opening/closing duties, set tables, deliver F&B service and ensure HACCP standards are met. Greet patrons, upsell offerings and maintain high cleanliness, aiming for exceptional guest experiences.

We seek service-focused individuals with strong communication and teamwork abilities. Hospitality or tourism qualifications are preferred for this role.

Qualifications

• Service-focused attitude essential for guest interactions.
• Strong communication and customer contact skills required.
• Ability to work well in a team and maintain high service standards.

Responsibilities

• Perform opening/closing side duties and set tables to standard procedures.
• Deliver F&B services in accordance with departmental standards.
• Ensure table settings, cleanliness and side station readiness.
• Greet patrons warmly and escort to tables; ensure timely service.
• Upsell and promote F&B offers to maximise sales.

Skills

Service-focused personality

Excellent communication

Team player

Customer service

Education

Hospitality/Tourism degree or diploma

Job description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when Required.
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

• Service-focused personality is essential
• Minimum 1 year work experience in hotel operations, preferably with a relevant degree or diploma in Hospitality or Tourism Management

Additional Information

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

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