GSA - F&B

ibis, ibis Styles, ibis budget; Bengaluru; Vor Ort; INR 240.000 - 420.000; Vollzeit

Zusammenfassung

Accor Bengaluru is hiring for an F&B Team Member to deliver friendly, attentive service at our hotel outlets. You will greet guests, assist with orders, ensure food and beverages are served promptly and in line with HACCP standards, and upsell offerings to enhance guest satisfaction and revenue.

The role requires at least 1 year of hotel operations experience, preferably with a hospitality or tourism management qualification, and a service-focused attitude.

Qualifikationen

• Service-focused attitude essential.
• Minimum 1 year work experience in hotel operations.

Aufgaben

• Perform opening/closing side duties and set tables according to standards.
• Deliver F&B services following departmental standards.
• Greet patrons and escort to table; ensure orders served promptly and correctly.
• Maintain HACCP food safety and hygiene standards.
• Upsell and promote F&B offers to maximize revenue.
• Attend briefings and wear clean, complete uniform.
• Assist other outlets during peak times as needed.

Kenntnisse

Service-focused personality

Ausbildung

Hospitality or Tourism Management qualification

Jobbeschreibung

Company Description

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when Required.

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

• Service-focused personality is essential
• Minimum 1 year work experience in hotel operations, preferably with a relevant degree or diploma in Hospitality or Tourism Management

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.