GSA - F&B

Accor; Chennimalai; On-site; INR 201,000 - 312,000; Full time

Job summary

Accor is seeking hospitality staff in Tamil Nadu to join a dynamic Food & Beverage team. You will provide warm, efficient service to guests in a fast-paced setting and contribute to an exceptional guest experience.

Greet guests, serve food and drinks to standard, and maintain HACCP compliance and meticulous table settings. With 1 year in hotel ops, you will grow your skills and advance within Accor’s hospitality network.

Qualifications

• Service-focused personality is essential.
• Minimum 1 year work experience in hotel operations.
• Preference for a degree or diploma in Hospitality or Tourism Management.

Responsibilities

• Perform opening/closing side duties and set tables according to standards.
• Deliver F&B services per departmental standards.
• Check table setting, cleanliness and side station readiness.
• Greet guests and escort them to the table.
• Ensure food & beverage are served to standard.
• Adhere to HACCP food safety and hygiene standards.
• Pickup and serve orders promptly at proper temperature.
• Remember guests' names and preferences for personalized service.
• Upsell and promote food & beverage offerings to maximize sales.
• Cross-sell other dining venues when outlets are full.
• Collect food and beverage requisitions, ensure stock accuracy.
• Report complaints or incidents to management.

Skills

Service-focused personality

Customer service

Education

Hospitality or Tourism Management degree/diploma

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management.

Qualifications

• Service-focused personality is essential
• Minimum 1 year work experience in hotel operations, preferably with a relevant degree or diploma in Hospitality or Tourism Management

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