Food & Beverage Executive

Accorhotel; NTR; On-site; INR 279,000 - 424,000; Full time

Job summary

Accor is seeking a Restaurant Supervisor to coordinate opening and closing duties, ensuring compliance with standards while leading junior team members. You will manage reservations, take orders, and deliver high-quality service to guests, in line with departmental policies.

As a supervisor, you will upsell offerings, enforce HACCP hygiene, handle guest feedback, and support operations during peak periods. A Diploma in Hotel Management plus English proficiency are required.

Qualifications

• Diploma or Degree in Hotel Management.
• Additional certification in Food & Beverage is an advantage.
• Good reading, writing and oral proficiency in English.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Minimum 2 years of relevant experience in a similar capacity.
• Working knowledge of MS Excel, Word, & PowerPoint.

Responsibilities

• Coordinate opening and closing duties, ensuring all settings comply with departmental standards and procedures.
• Supervise junior team members and ensuring assigned tasks are completed on time and to departmental standards.
• Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email.
• Take food and beverage orders according to guest requirements and deliver services in compliance with departmental standards.
• Upsell and promote food and beverage offerings to maximise sales revenue; cross-sell other dining venues when required.
• Apply food safety and hygiene precautions in accordance with HACCP standards.
• Handle guest complaints and comments professionally and efficiently, reporting irregularities to management.
• Oversee outlet operations in the absence of management and assist other outlets during peak periods as required.
• Attend all briefings, meetings, and training sessions as assigned.
• Maintain high standards of personal appearance, hygiene, and punctuality; wear clean and complete uniform at all times.
• Perform additional duties as assigned by hotel management

Skills

Communication skills

Guest service

Team supervision

Multilingual communication

Education

Diploma or Degree in Hotel Management

Additional certification in Food & Beverage

Tools

MS Excel

MS Word

PowerPoint

Job description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Coordinate opening and closing duties, ensuring all settings comply with departmental standards and procedures
• Supervise junior team members andensuring assigned tasks are completed on time and to departmental standards
• Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email
• Take food and beverage orders according to guest requirements and deliver services in compliance with departmental standards
• Upsell and promote food and beverage offerings to maximise sales revenue; cross-sell other dining venues when required
• Apply food safety and hygiene precautions in accordance with HACCP standards
• Handle guest complaints and comments professionally and efficiently, reporting irregularities to management
• Oversee outlet operations in the absence of management and assist other outlets during peak periods as required
• Attend all briefings, meetings, and training sessions as assigned
• Maintain high standards of personal appearance, hygiene, and punctuality; wear clean and complete uniform at all times
• Perform additional duties as assigned by hotel management

Qualifications

• Diploma or Degree in Hotel Management
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint