12+ Years (with 5+ years in Dynamics 365 Finance & Operations / ERP Architecture)
Role Summary
We are seeking an experienced Dynamics 365 ERP Technical Architect to lead the design, architecture, and implementation of Microsoft Dynamics 365 ERP solutions while driving AI-led transformation using Microsoft Copilot, AI Agents, Azure AI, Power Platform, and Intelligent Automation.
The ideal candidate should possess deep expertise in Dynamics 365 Finance & Supply Chain Management (F&SCM) architecture, integrations, extensibility, security, and modernization, along with a strong understanding of Microsoft's AI ecosystem and the native AI capabilities available within Dynamics 365 ERP.
This role will be responsible for defining enterprise architecture, driving innovation, enabling AI-powered business processes, and helping clients maximize value from Dynamics 365 ERP and Microsoft Business Applications.
Key Responsibilities
Key Responsibilities
- Lead end-to-end architecture and technical design of Dynamics 365 ERP solutions.
- Define scalable, secure, and high-performance solution architectures.
- Architect Finance, Supply Chain, Procurement, Manufacturing, Warehouse Management, Asset Management, and Project Operations solutions.
- Establish solution standards, reusable assets, and best practices.
- Conduct architecture reviews and design governance.
- Design and implement AI-enabled business processes leveraging:
- Agent 365
- AI Builder
- Microsoft Fabric AI capabilities
- Identify ERP process optimization opportunities using Generative AI.
- Develop AI-powered assistants for:
- Finance Operations
- Procurement
- Supply Chain Planning
- Inventory Management
- Customer Service Operations
- Design autonomous and semi-autonomous agents for ERP business processes.
- Drive enterprise adoption of AI and Agentic workflows.
Strong understanding of Dynamics 365 ERP out-of-the-box AI capabilities including:
Finance
- Invoice Capture Automation
- Cash Flow Forecasting
- Collections Management
Supply Chain Management
- Demand Forecasting
- Copilot-based Planning Recommendations
- Inventory Optimization
- Warehouse Optimization
Procurement
- Purchase Order Recommendations
- Spend Analytics
Manufacturing
- Production Planning Optimization
- Predictive Maintenance
- Resource Optimization
- Quality Management Intelligence
Technical Leadership
- Lead technical teams of architects, developers, and consultants.
- Define coding standards and development governance.
- Guide customizations, extensions, and ISV integrations.
- Mentor technical consultants and architects.
- Lead proof-of-concepts and innovation initiatives.
Integration & Automation
Architect integrations with:
- Power Platform
- Microsoft Fabric
- Dataverse
- Power Automate
- Logic Apps
- Service Bus
- Event Grid
- API Management
- Third-party ERP and enterprise systems
Skill Requirements
Required Technical Skills
Dynamics 365 ERP
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Commerce
- Dynamics 365 Project Operations
- Business Process Frameworks
- LCS (Lifecycle Services)
- RSAT
- Electronic Reporting
- Data Management Framework
D365 Technical Architecture
- X++
- Extensions Framework
- Custom Services
- OData APIs
- Data Entities
- Dual Write
- Dataverse Integration
- Security Framework
- Batch Processing
- Performance Optimization
- Microsoft Copilot for Dynamics 365
- Agent 365 Platform
- Prompt Engineering
- Retrieval Augmented Generation (RAG)
- AI Builder
- Generative AI Solutions
- Conversational AI
- AI Governance
- Responsible AI
Agentic AI Skills
- Autonomous AI Agents
- Multi-Agent Frameworks
- Workflow Orchestration
- Agent Governance
- Agent Monitoring
- AI-powered Business Process Automation
Power Platform
- Power Apps
- Power Automate
- Power BI
- Dataverse
- AI Builder
- Power Pages
- Logic Apps
- API Management
- Event Grid
- Service Bus
- Microsoft Fabric
Desired Experience
- 12+ years of Enterprise ERP experience.
- 5+ years in Dynamics 365 Finance & Supply Chain architecture.
- Experience implementing Copilot and AI use cases within Microsoft Business Applications.
- Experience leading large-scale global ERP transformation programs.
- Experience working with enterprise customers in Manufacturing, Retail, Energy, Healthcare, Financial Services, or Public Sector.
Preferred Certifications
Dynamics 365
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
- Dynamics 365 Finance & Operations Apps Solution Architect Expert
- Azure Solutions Architect Expert
- Microsoft Applied Skills – Build Copilot Solutions
- Microsoft Fabric Analytics Engineer Associate
- Solution Design
- Executive Stakeholder Management
- Proposal Support
- Technical Governance
- Consulting & Advisory Skills
Success Measures
- Successful delivery of Dynamics 365 ERP programs.
- AI/Copilot adoption across business functions.
- Reduction in manual ERP transactions through automation.
- Increased user productivity through Copilot and Agents.
- Improved operational efficiency and business outcomes.
- Establishment of reusable AI and ERP architecture frameworks.
- Innovation-led business transformation leveraging Microsoft Business Applications ecosystem.
Ideal Candidate Profile: A senior ERP architect who combines deep Dynamics 365 F&SCM technical expertise with modern AI, Copilot, Agentic AI, Power Platform, and Azure capabilities to drive next-generation intelligent ERP transformation
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.