Group Manager - Transitions and Transformations Lead

International Business Machines Corporation; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

IBM India Bengaluru is seeking a Transitions and Transformations Lead to manage finance client engagements across industries. You will drive transition initiatives, establish processes, identify metrics, and report on performance while coordinating across geographies.

You will mentor teams, support performance management, and ensure delivery meets customer requirements with a focus on change management and quality.

Responsibilities

• As Transitions and Transformations Lead, you are responsible for handling finance clients in different industries.
• You will own client engagements across geographies and provide transition support for processes, metrics identification and reporting.
• Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.
• Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team.
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.

Job description

• As Transitions and Transformations Lead, you are responsible for handling finance clients in different industries and across Finance and Accounts.
• You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting.
• Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.
• Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team.
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.
• Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met.