Group Manager Finance & Administration Delivery - Operations

International Business Machines Corporation; Bengaluru; Sur place; INR 1 500 000 - 2 700 000; Plein temps

Résumé du poste

International Business Machines Corporation (IBM) seeks a Group Manager to oversee finance client engagements across industries and geographies, focusing on operations support, process establishment, metrics identification and reporting. You will mentor teams, drive change management, and monitor key indicators to ensure successful completion of client objectives.

You will also drive performance management, provide feedback, and enable training to align team capabilities with customer

Responsabilités

• Own client engagements across geographies—operations support for establishing processes, metrics identifications and reporting.
• Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.
• Responsible for achieving transformation with change management experience, including leading and inspiring the team.
• Track and drive all process parameters ‘critical to quality’ for process delivery.
• Assist management with career development activities for team members, including performance management, feedback, and training.
• Ensure adequate mentorship & training of team members to meet process objectives & customer requirements.

Description du poste

As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts.

Your primary responsibilities include:

• You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting.
• Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.
• Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team.
• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.
• Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met.