Group Manager - PTP Transformation SME

International Business Machines Corporation; Bengaluru, Chennai, Delhi; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

International Business Machines Corporation in India seeks a seasoned Finance Transformation Leader for P2P/AP. The role focuses on AI-enabled process optimisation, automation, and strategic efficiency across the AP value chain.

You will design operating models embedding AI agents and intelligent workflows, while ensuring governance and regulatory compliance. The ideal candidate combines deep P2P domain expertise with hands-on capability to deploy Generative AI, agentic AI, and automation across

Qualifications

• Deep expertise in P2P/AP processes within finance transformation.

Responsibilities

• Develop a roadmap for AP transformation with AI, automation, and analytics.
• Lead end-to-end AI deployment across the P2P stack (invoices, payments, matching).
• Engage senior finance stakeholders to align transformation goals.
• Establish KPIs for AI impact, governance, and compliance.
• Drive change management and skills development for AP teams.

Skills

P2P / AP processes

AI-enabled automation

Stakeholder engagement

transformation leadership

Generative AI / AI copilots

ERP systems

Project governance

Lean Six Sigma

Education

MBA / CA / CPA

Lean Six Sigma certification

Tools

SAP S/4HANA

Oracle ERP

Workday

AI-native AP tools (Hypatos, Kofax, Esker)

Microsoft Copilot Studio

Job description

Group Manager PTP SME

Location Bangalore / Chennai / NCR

Experience 12+ Years of relevant experience

Industry Finance / Consulting / Shared Services

Employment Type Full-Time

Role Overview

We are seeking a seasoned Finance Transformation Leader specialising in Procure to Pay (P2P) / Accounts Payable (AP) to spearhead process optimisation, AI-enabled automation, and strategic efficiency initiatives. This role requires a blend of value enablement and execution, stakeholder engagement, and transformation leadership to drive AI-powered financial improvements while ensuring seamless business continuity. The ideal candidate will bridge deep P2P domain expertise with hands‑on capability in deploying Generative AI, Agentic AI, and intelligent automation solutions across the AP value chain.

a. Strategic Finance & AI Transformation

• Develop and execute a roadmap for AP process transformation integrating AI, automation, and analytics at each stage of the P2P lifecycle.
• Identify and prioritise AI use cases across invoice processing, exception management, vendor master governance, and payment optimisation.
• Design Target Operating Models that embed AI Agents, co-pilots, and intelligent workflows as standard delivery components.
• Champion Lean, Six Sigma, and AI-augmented methodologies to drive operational excellence in AP processes.
• Support new solution development via sole source, RFP, and renewal activities, including AI differentiated value propositions.

b. AI & Technology Leadership in P2P

• Oversee end-to-end AI deployment across the P2P stack, including Generative AI invoice extraction, AI-driven exception triage, and predictive payment analytics.
• Lead implementation of Agentic AI workflows (e.g., Microsoft Copilot Studio, IBM watsonx) to automate recurring AP tasks such as intercompany billing, PO matching, and payment runs.
• Evaluate and implement AP automation tools, including RPA, AI-native platforms (Hypatos, Kofax, Esker), and S/4HANA intelligent automation capabilities.
• Govern AI model performance, hallucination risk, and exception escalation paths in production AP environments.
• Drive POC-to-production scaling of AI solutions, including Smart Billing AI Assistants and Vendor Master AI cleansing tools.
• Assess and bring forward differentiated AI solutions that strengthen IBM's market position in F&A BPO.

c. Stakeholder & Vendor Management

• Cultivate strong relationships with senior finance leaders, CPOs, and external partners to align AP transformation and AI adoption goals.
• Collaborate with global finance teams to ensure standardisation, compliance, and AI governance across international payment regulations.
• Lead negotiations with ERP vendors, AI platform providers, and financial institutions to deliver cost-effective, future‑ready payment solutions.

d. Operational Excellence & Compliance

• Establish and maintain KPIs for AP performance inclusive of AI impact metrics: touchless invoice rate, AI exception resolution rate, straight-through processing (STP) %, and cost-perinvoice.
• Ensure adherence to financial governance policies, regulatory frameworks (GST, e-invoicing mandates, Peppol), and AI ethics standards.
• Conduct periodic audits to assess fraud risks, AP controls, and AI model integrity.
• Create sub‑offerings to add incremental AI‑enabled value to client engagements.

e. Consulting & Change Management

• Drive AP process improvement initiatives leveraging AI diagnostics, process mining, and intelligent benchmarking.
• Develop a structured change management approach covering AI adoption readiness, workforce reskilling, and digital trust building.
• Conduct training and upskilling sessions on AI-augmented AP tools, Copilot/Claude usage, and Prompt Engineering for finance teams.

f. Leadership & Communication

• Lead a high-performing finance transformation team, mentoring professionals in AP strategy and AI-enabled delivery.
• Present AP transformation insights, AI business cases, and financial impact reports to senior leadership and board members.
• Foster a culture of continuous innovation, AI experimentation, cost efficiency, and accountability in finance operations.

AI Skills & Competency Framework – P2P

AI Skill Domain Required Proficiency / Tools

• Generative AI for AP Prompt engineering for invoice extraction and exception resolution; experience with LLM-based AP copilots (Microsoft Copilot, Claude,GPT-4)
• Agentic AI & Automation Design and govern AI Agents for end-to-end AP tasks; familiarity with Microsoft Copilot Studio, Power Automate, Claude
• Intelligent Document Processing AI-OCR, IDP platforms (Opentext, ABBYY, Kofax); structured/unstructured invoice data extraction
• AI-Augmented Analytics Predictive payment analytics, supplier risk scoring, anomaly detection; Power BI / Tableau with AI overlays
• Process Mining & AI Diagnostics Celonis, SAP Signavio, or equivalent for AI-driven P2P bottleneck identification and remediation
• AI Governance & Responsible AI Model risk management, AI audit trails, hallucination controls, GDPR/data privacy in AI-enabled AP workflows
• ERP-Native AI Capabilities SAP S/4HANA Intelligent Invoice Management, SAP Cash Application, Oracle AI for Payables, Workday AI features
• AI Change Management Workforce reskilling strategies for AI adoption; AI literacy programme design for AP/P2P teams

Key Skills & Qualifications

• Deep expertise in P2P / AP processes, procurement finance, and shared services environments.
• Consulting experience in finance transformation, AI-enabled automation, and process reengineering.
• Proven ability to engage and influence senior stakeholders in finance, operations, and procurement.
• Hands‑on experience with ERP systems (SAP S/4HANA, Oracle, Workday) and AI-native AP automation platforms.
• Ability to architect AI solutions from POC through to scaled production deployment in BPO environments.
• Strategic mindset with the ability to quantify and communicate AI-driven cost efficiencies and STP gains.
• Exceptional communication skills – able to translate AI strategies into actionable finance insights for C-suite audiences.

Preferred Qualifications

• MBA, CA, or CPA qualification will be an advantage.
• Certification in Lean Six Sigma, AI for Finance, Microsoft Copilot Studio, or IBM watsonx.
• Experience in global finance transformation and shared service centre environments.
• Familiarity with e-invoicing regulatory mandates (India GST, EU Peppol, ZATCA) and their AI compliance implications.