AGS Health is hiring enthusiastic and career-oriented graduates for the position of Trainee Process Associate AR Caller for its US Healthcare International Voice Process in Chennai. Fresh graduates with good communication skills, analytical abilities, and a willingness to work in US night shifts are encouraged to apply.Eligibility Criteria
- Qualification: B.A, B.Com, BBA, BCA, B.Sc (Physics, Chemistry, Mathematics, Computer Science)
- Eligible Pass-Out Years: 20212026.
- Experience: Freshers and candidates with up to 2 years of experience.
- Good verbal and written communication skills.
- Strong analytical and logical thinking abilities.
- Comfortable working in US night shifts.
- Willingness to work in an international voice process.
Note: Diploma, BE/B.Tech, ME/M.Tech candidates are not eligible.
Roles & Responsibilities
- Handle Accounts Receivable (AR) follow-ups through outbound calls to US healthcare insurance companies.
- Follow up on outstanding medical claims and identify reasons for claim denials or payment delays.
- Analyze claims and take appropriate actions for payment resolution.
- Maintain accurate call notes and update claim status in the billing system.
- Identify and report recurring claim denials, billing errors, and other process-related issues.
- Meet daily productivity, quality, and performance targets.
- Follow company policies, procedures, and quality standards.
Interview Process
- HR Interview
- Online Assessment (Grammar & Aptitude)
- Versant Test (English Communication Assessment)
- Operational / Technical Interview
Interview Mode: Direct Walk-in Interview Only.
Salary & Benefits
- Fixed Saturday and Sunday week-offs.
- Free two-way cab transportation (within defined transport boundaries).
- Provident Fund (PF), ESI and Gratuity.
- Health Insurance.
- Performance-based incentives.
- Professional training and career growth opportunities.
Why Join AGS Health?
- Work with a leading US Healthcare Revenue Cycle Management (RCM) organization.
- Gain exposure to international voice processes.
- Develop communication, analytical, and customer handling skills.
- Excellent learning and career development opportunities.