Graduate Engineer, Software
BW Design Group
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Job summary
BW Design Group in Chennai seeks a technical support analyst for AS400 (IBM iSeries) applications. You will troubleshoot issues, monitor performance, assist users with AS400 queries, and support upgrades, patches, and data migrations.
You should have a basic understanding of AS400 architecture and be able to collaborate with business teams to ensure smooth operations and reliable system performance.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field from a reputed institution with strong academic performance.
Responsibilities
- Provide first-level and second-level support for AS400 applications and environments.
- Diagnose and resolve issues related to AS400 jobs, CL programs, RPG/COBOL programs, and database queries.
- Monitor AS400 system performance and ensure uptime and reliability.
- Assist with data migration, system upgrades, and application enhancements on AS400.
- Perform routine maintenance tasks such as backups, job scheduling, and security checks.
- Document incidents, resolutions, and maintain accurate logs in the ticketing system.
- Collaborate with development teams for bug fixes and enhancements.
- Ensure compliance with IT security and operational standards.
Skills
Education
Job description
The candidate will provide technical support for AS400 (IBM iSeries) applications and related systems. Responsibilities include troubleshooting application issues, monitoring system performance, assisting users with AS400-related queries, and supporting upgrades, patches, and data migrations.
The candidate must have a basic understanding of AS400 architecture and be able to work closely with business teams to ensure smooth operations.
Bachelor’s degree in Computer Science, Information Technology, or a related field from a reputed institution or university with strong academic performance.
- Provide first-level and second-level support for AS400 applications and environments.
- Diagnose and resolve issues related to AS400 jobs, CL programs, RPG/COBOL programs, and database queries.
- Monitor AS400 system performance and ensure uptime and reliability.
- Assist with data migration, system upgrades, and application enhancements on AS400.
- Perform routine maintenance tasks such as backups, job scheduling, and security checks.
- Document incidents, resolutions, and maintain accurate logs in the ticketing system.
- Collaborate with development teams for bug fixes and enhancements.
- Ensure compliance with IT security and operational standards.
- Basic knowledge of AS400 (IBM iSeries) systems is not mandatory but added advantage
- Familiarity with RPG, COBOL, and DB2/400 database concepts.
- Basic understanding of networking and system integration.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Willingness to learn and adapt to new technologies or processes.
- Attention to detail and ability to follow instructions.
- Participating in training programs and workshops to develop relevant competencies
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