Gold Loan Relationship Officer_Loans Against Gold-Marketing Branches Operations_Mayiladuthurai

Kotak Mahindra Bank; Mayiladuthurai; On-site; INR 300,000 - 500,000; Full time

Job summary

Kotak Mahindra Bank in Mayiladuthurai is seeking a Gold Loan Relationship Officer to drive growth in the Loans Against Gold segment. You will source customers, manage relationships, and ensure smooth processing of gold loan applications.

The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations. The role involves local networking and cross-selling other banking products.

Qualifications

• Bachelor's degree required.
• Motivated and customer-oriented with a sales mindset.
• Knowledge of gold loan products and branch operations.
• Strong interpersonal and communication skills.

Responsibilities

• Source new customers for gold loan products through branch walk-ins, field visits, and local networking.
• Explain product features, eligibility criteria, and documentation requirements to customers.
• Ensure timely processing and disbursement of gold loans.
• Maintain high levels of customer service and satisfaction.
• Cross-sell other banking products such as CASA, insurance, and investment products.
• Ensure compliance with internal policies, audit norms, and regulatory guidelines.
• Maintain accurate records of customer interactions and loan documentation.
• Collaborate with branch teams to ensure seamless operations and customer experience.

Skills

Customer sourcing

Relationship management

Sales mindset

Gold loan product knowledge

Education

Bachelor's Degree

Job description

Gold Loan Relationship Officer_Loans Against Gold-Marketing Branches Operations_Mayiladuthurai

Mayiladuthurai, Tamil Nadu, India

Hot Job

Job Description

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.

Responsibilities

Source new customers for gold loan products through branch walk-ins, field visits, and local networkingExplain product features, eligibility criteria, and documentation requirements to customersEnsure timely processing and disbursement of gold loansMaintain high levels of customer service and satisfactionCross-sell other banking products such as CASA, insurance, and investment productsEnsure compliance with internal policies, audit norms, and regulatory guidelinesMaintain accurate records of customer interactions and loan documentationCollaborate with branch teams to ensure seamless operations and customer experience

Job Info

• Job Identification 264644
• Job Category Commercial Bank
• Posting Date 09/28/2026, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations Sb Tower, M G Road,, Mayiladuthurai, Tamil Nadu, 609001, IN