Gold Appraiser

IIFL Home Finance Ltd.; Khandwa; On-site; INR 300,000 - 420,000; Full time

Job summary

IIFL Finance Ltd invites applications for a Gold Appraiser at our branch. The role spans end-to-end gold loan processing from valuation to disbursal and closure, with emphasis on customer service at every step.

Responsibilities include walk-in support, accurate gold valuation, cash handling during disbursals and closures, LOS CUID updates, KYC handling, and timely collection of interest and principal amounts. CTC up to 3 Lacs (Non-Metro) / 4.20 Lacs (Metro).

Responsibilities

• Attending to walk-in customers, addressing queries about gold loan process and schemes.
• Conducting gold valuations and identifying purity accurately.
• Packing and storing gold after loan disbursal and returning ornaments after closure.
• Managing cash (system & physical) during disbursals, interest collection, and closures.
• Create new CUID in LOS and modifications during disbursal, payments and closure.
• Maintain branch registers for Key, Cash, Packet Movements and visits.
• Ensure proper collection and storage of customer KYC documents.
• Following up with customers for timely collection of interest and principal payments.

Job description

On-roll

Job Description

About IIFL Finance Ltd

IIFL Finance is one of the most preferred Gold Loan financing company inIndia. Having presence in 25 states and a network of 2700+ branches on a PANIndia level, our mission is to cater to the needs of all those who are lookingfor an easy swift, and low-cost financing option. Our customers can avail gold loansthrough submitting an online application or visiting any of our branches intheir vicinity. We also have an option where the customers can avail gold loansat their doorstep so that they are not deprived of financing options to fulfilltheir needs.

Our core values serve as a moral compass in all our activities. Fairness, Integrity, andTransparency - FIT is the driving force behind all that we do at IIFL. Weonly work with people who fit into our professional ethos. We are resolute inthe observance of these values and will let go of any growth opportunities thatdeem unfit.

Group Company: IIFL Finance Ltd

Primary Responsibilities:

• Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
• Conducting gold valuations and identifying gold purity accurately.
• Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
• Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
• Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & LoanClosure.
• Maintain branch registers as per the guidelines – Key / Cash / Packet Movements, Staff & Customer Visits etc.
• Ensuring proper collection and storage of customer KYC documents.
• Following up with customers for timely collection of interest and principal payments.
• Providing good customer service at everystep i.e. while pledging, releasing, or making interest payments.

Additional Responsibilities: In summary, the Gold appraiser is responsible for the end-to-end transaction process for gold loans - from valuation to disbursal to closure, along with customer service.

CTC Upto 3 Lacs ( for Non-Metro) / 4.20 Lacs ( for Metro )

Incentives extra - Best in the industry

Job Snapshot

Updated Date

27-10-2026

Job ID

Job_17875

GL Branch Business

Location