Job Title: Digital eCommerce – Consumer Goods & Services
Management Level: Analyst / Consultant / Manager
Location: Bengaluru / Gurugram / Mumbai
Must have skills
- Digital Marketing
- E-commerce
- Brand/Category Management/Customer Data Platform
Good to have skills
- Experience in consumer goods industry is preferable.
- Understanding of the Marketing function in a Consumer Goods Industry context.
- Prior experience in developing assets and methodologies, viewpoints, research or white papers and marketing collaterals that support business objectives.
Job Summary
As a part of the CG&S industry practice, you will work with leading Consumer Packaged Goods clients across the globe, develop and execute global strategies, manage complex change initiatives, and integrate solutions to address evolving business challenges.
Roles & Responsibilities
- Address complex business challenges by breaking down unstructured problems into structured modules and finding solutions following issue-based problem solving fundamentals.
- Structure components of business case and value analyses such as market share, sales, costs under various heads.
- Lead research and analysis of client business, market, competitors and make appropriate inferences; interpret data in context of industry and company specific issues.
- Demonstrate deep understanding of e-commerce strategy across business units including product, pricing, promotion, digital marketing and supply chain across e-commerce platforms.
- Design the digital analytics journey for clients, develop operating frameworks and manage digital transformation programs.
- Manage product/platform-based implementation in a functional capacity (gathering user and functional requirements during design, working with development teams during implementation and supporting test cycles).
- Identify KPIs from data and own design and build ongoing performance metrics, reports, dashboards to drive business decisions.
- Liaison with client stakeholders and development teams to drive execution and manage overall project delivery, tracking timely completion of deliverables.
- Identify, analyse, and communicate trends from large data sets to discover new and actionable insights.
- Recommend insightful actions on improving search performance (on platform/off platform), supply chain efficiency, optimizing marketing spend and business profitability.
Bring Your Best Skills Forward to Excel in the Role
- Strong project management skills to align team goals with strategic objectives.
- Drive execution by managing project delivery and timely creation of deliverables.
- Deep skills and experience in digital marketing and e-commerce.
- Functional knowledge of digital marketing and campaign management.
- Ability to effectively work with heterogeneous teams in a large, global organization.
- Analytical skills to bring clarity to complex issues and gather data‑driven insights.
- Excellent communication, interpersonal and presentation skills with an aptitude for compelling storytelling.
- Cross-cultural competence; ability to thrive in a dynamic environment.
- Consultative selling skills and entrepreneurial mindset to independently own, sell and scale a capability area.
Job Qualifications
Experience: 3‑10 years
Educational Qualification: MBA from Tier‑1 or Tier‑2 business school.